Jami H.
My question was answered
My question was answered, but the question could have been avoided by communicating the reason for the RX cancellation in the first place. I logged in to see where my RX was and saw a notification that it had been cancelled. If it would have said "delayed" instead, there would not have been a need for communication
Response from Henry MedsNov 10, 2024
Thank you for your feedback. We appreciate your suggestion on how we might improve communication around status updates. We truly value your feedback!




