Henry MedsReviews of henrymeds.com

Unable to give a full experience rating at this point. As for as customer service has been my only experience, thus only 3 stars for "experience". The main reason I switch to Henry Meds, from my current practitioner was convince and time. So far, not working on both, sets of conditions! Convince and time has not been the strong points I was looking for. 3.5 weeks from initial contact and payment, labs preformed within 24 hours of initial contact.....and NADA. No product as of yet!!!

My only complaint is how look it took the medication to ship after my appointment and the fact that it took so long to arrive after it shipped. In the past, the meds shipped within a day or two and arrived quickly. In this case, I got them with just one day to spare. I don’t know whether this is because I switched from injections to tablets, but it worries me a bit about future shipments. It seems as though someone forgot to input the order; I had to call to find out where it was and that seemed to spur some activity. I’ve been very happy for the past year, and I hope this was a one-time mistake.

It's very expensive. If you need to increase the dosage, they'll increase the monthly price EVEN THOUGH you don't get the meds on a monthly basis. (A vial will usually last 6 weeks.) I don't understand the math. I would rather pay a modest fee monthly to Henry Meds for the consultation and pay for the meds separately as I order them.

Highlights: Friendly helpful nurse. Easy communication. excellent medication and results. Lowlights: It was impossible to organize a method of receiving the medication with ease. We are currently visiting California for a couple of months. I assumed that the meds would be sent with the postal service which is transferring my mail to me here. But no...you use UPS which I tried several times to change the delivery address but the web site would not allow for that change. Therefore my husband had to make a special trip back to our home to get the medication, costing him both time and money.

The under the tongue product does not work well. It did cause digestive discomfort but for some reason my appetite became ravenous. I stopped taking it for a couple of days and lost the weight I put on taking it. I have los 8 lbs after 3 plus months, those lbs drop off when I skip a few days.

no communication with when the meds are being sent out and no idea if and when they are coming and I’m going to be out of my medication in a couple of days now and not sure if it’s gonnns be here in time so going to be possibly be out of the medicine and not have it to take as scheduled when out I’m a couple days : should be better informed of when it’s being sent and when it should be arriving. The service was fine and was prompt and thorough though but this is not with if and when my meds will or won’t be here and such

The NP didn’t show up for my appointment. So I had to make another for later in the day. I was not aware you had to pay more for the higher dose being the normal practice is to increase dosages, but I guess that’s how capitalism works. Otherwise, everything was fine.

The PA was great, but I’m dissatisfied with the process and how long it takes to get a damn order filled. It’s ridiculous. The order was written and received last Thu and it’s still not been worked on let alone shipped while I keep getting billed.