Henry MedsReviews of henrymeds.com

Doctor was great and thorough however pharmacy execution is lacking significantly. Order was approved on Monday and sent to pharmacy for processing the 30 pill order. It’s going on Friday and still sitting in the same status. In the future I will use other online companies or just go back to my doctor for faster execution

I'm going on 3 weeks since my last dose of TRT and I'm supposed to be dosing once a week. I ran out of TRT a week before my scheduled blood test which they make you take after a 90 day cycle of dosing. By the time I scheduled, took the blood test and had a video appointment with one of their Dr's. It will be three weeks in between doses which is really unacceptable. How am I supposed to get the long term results if I am interrupting the dossing like this every three months? They should give you enough doses to keep injecting until next dose....

I spoke to my advisor about wanting twice a week subq injections. He said we could do that he would just have to make a change in the order. My order took a long time to arrive. I had to follow up to see where it was at. When it did it came with IM needles or once a week injections. Also, i feel a little left in the dark about my timeline. What to receive and when. My next lab tests. It would be nice to know that info without having to ask. Every time i do email i get a new person telling me they are the coordinator in charge. I do feel like it is up to you to do the research and follow up to stay up to date. You have to continually ask, or you will get no info. Even on my portal. There is no info other than my order shipped.

I am on my first month of oral phentermine. I received them on 12/20/24. Today is 1/18/25 and I only have enough meds till tomorrow. Henry meds billed my card over a week ago and my prescription hasn't even been generated. I emailed they just say they will send it for expedite processing. I called yesterday and get no answers when it will ship or even if it's processed. The meds are helping but it will lapse and not sure how long it will be before they send meds. I DO NOT RECOMMEND USING THIS COMPANY.

I'm giving this a two star rating because I haven't received my medication. It's been over a week now and nothing has changed as far as the status to my medication and when will I receive it. After speaking to a provider and getting a prescription, I was informed that it usually takes about three days for me to receive my medication. Like I mentioned earlier it's been a little over a week now.

The providers are nice and full of helpful information. However, my shipments have been in poor packaging in the past and my medication delivery has been inconsistent. I was out of medicine the beginning of December and made an appointment with a provider to request my refill. She said I couldn’t get more with out paying MORE money. Here it is mid January and I am still with out product but I am paying my monthly fee 2 months in a row with out product.

Up until recently, Henry has been very responsive. Currently though, I am without prescription and have had a lapse due to the turn around time between my consult and whatever logistics are involved in getting the shipment organized and sent to me. I've been without for a week

I began testosterone replacement therapy (TRT) in October 2024 and encountered no difficulties in scheduling lab work, meeting with my provider, obtaining the prescription, receiving dosing instructions, or obtaining subsequent refills. My last dose was on December 15, 2024, and I noticed that there was no refill scheduled, prompting me to contact support. They informed me that I needed to undergo another lab test, which I readily agreed to if it was completed before my next script renewal. However, I did not receive the lab orders until December 18, 2024 ,with results on December 19, and I asked for support about the follow-up appointment. The appointment was scheduled with my provider on December 23, 2024, who renewed my prescription. I finally started receiving alerts indicating that the prescription was being processed on January 3, 2025, but it was not actually filled until January 7, 2025. While waiting, UPS was scheduled to deliver the medication on January 10, 2025, but UPS informed me that the medication had not moved from Kentucky and provided no updates on the delay or the expected delivery date. As a result, I am now experiencing a four-week wait, having paid $125 for medication that has yet to be delivered. The abrupt discontinuation of the medication has left me feeling unwell. I am deeply disappointed with this experience and will seek a different service if this issue persists.