Henry MedsReviews of henrymeds.com

The people I've spoken with over time are pretty nice, good customer service. I had received meds for 3 months then decided to pause it or stop it for 3 months. I wanted to start again, well, I've gone through the Doctors appointment and was told my prescription was received by the pharmacy, but that's it, the tracking hasn't moved, there has been nothing further and this is the 10th day! They were quick to take the money but slow on the meds this time, I'm starting to change my mind...

Everything was good except the long delay at the Pharmacy end of the service. I am still waiting for them to process it and it has been 9 days since it was prescribed. That is way to long !! So as of now I haven't received anything yet and they are about to bill me again.

Frustrated with the pharmacy and shipping process. I was told 3-4 days during my appt. It’s been a week since my appt and my prescription hasn’t even shipped. The dr visit portion was fine otherwise.

Your interview process was great however that was on Monday the 1st of April. Today is Wednesday the 9th of April and I have no meds and no tracking information. And it's Phentermine not a GLP1 one that needs to be refrigerated.

My medication was delayed and arrived hot. I immediately called and it took days to get a docusign to then push another medication. I still have yet to receive a new delivery confirmation.

I had my initial delivery sent to me on 3/7/25 and was billed for my first refill 3/25/25 I was told it should overlap with my initial delivery so I do not go without. It has been “in process” with the pharmacy since 3/31/25. Today is 4/9/25 and I have yet to receive it or any form of tracking information. I have contacted the company DAILY looking for answers. I’m met with “we’ve expedited your shipping and pushed back your next payment by two weeks” however no one knows when it is going to be shipped. So here we are, waiting for medication with no idea when it is going to be shipped to me and I am left with nothing until the time comes. After asking if they could contact the pharmacy to see what the hold up is, I was just repeated the same line of how it’s at the pharmacy now and nothing more they can do besides expedite the shipping - even though we have no idea when it will be shipped. But my money left my account real quick for a refill that is yet to be sent to me, not even an expected delivery date, or a tracking number. Nothing besides it’s being processed since 3/31/25. Very disappointed.

Complete DISAPPOINTMENT! they sure take you money on time but can’t deliver the meds on time! ….i ran out of meds (on a medication they state needs to be tapered down NOT just quit) and their excuse is …sorry our pharmacy is delayed. ZERO communication from them! I had to call them to find out why I hadn’t received my RX. But like I said, they sure take their money on time!! Not a day late….theres so many places that offer this type of stuff. This place isn’t the only option, you would think u would/could do better! I’m looking for other places, because this place is terrible! I got my meds late on 3/6/25 so I began them the morning of 3/7/25. Here we are 4/8/25 and I’ve got no meds, and I’m told the pharmacy “could” take up to 12 days. So, basically hurry up and wait! Because Henry meds will deliver when they see fit! If something happens to me due to not taking the meds because I had to stop cold turkey because I RAN OUT! be ready for a lawsuit! ….because there’s NEVER a shortage on you taking my $150 every month!

Communicating with your company is extremely difficult. Twice now, I have had appointments - did not receive a confirmation email - but stayed in the 'waiting room' for 45 minutes. apparently xx people were available, but I was never picked up - soooo frustrating.