andrea R.
Appt was scheduled and I received no…
Appt was scheduled and I received no call or link for telehealth. You can't get a hold of anyone on the # listed just a machine. Worst part is they charge you the moment you schedule.
Response from Henry MedsJun 8, 2022
I apologize that the provider was unable to reach you for your scheduled appointment. When we were unable to connect, our billing department issued you a full refund the next day. If you ever decide to seek treatment again, please reach out to us and we would be happy to help. Our support team is available from 10:00am to 5:00pm Monday-Friday (and we will be expanding to weekend hours in the near future to better serve all of our clients).