Henry MedsReviews of henrymeds.com

Absolutely terrible, they send you a larger dose right away. Claim they made a mistake and bump your cost up or you have to have the lower dose. After about the first 3 vials they send you basically water in a glass bottle (it doesn’t work anymore) so they can get you to increase your dose. Then they’re extremely over priced $500 for not real GLP-1. It’s only 1 vial for every 2 payments of $249. I have sent the medication off to a lab to test what’s actually in it! I have tried to get my 11 month refunded but now they won’t message me back. They said once they receive 10 payments for 5 vials they won’t take anymore money. I also changed my credit card for the second time and deleted the one they took payments from for the second time. Yet they pulled it back on the website even tho I deleted the credit card information.

If i could leave a negative star review i would..I was told by Dr to contact customer service bc i could not make up my mind . And quite frankly was rushed off the appointment.. but she went ahead and put it in for the pill form.. I tried contacting customer service eight times.. only once getting through just to be cut off in the middle of our conversation.. my whole morning was consumed by sitting on the phone on hold for hours... Emailed for help no response.. here it is what 5 days later and I'm starting out at 6:00 a.m. trying to get this taken care of..because that is really what i want to do on my time off...no one has reached out to me..

The customer service was unprofessional and very opinionated. I had tried a medication before that worked and was told it was not right for me. I was also told that I should not try to achieve a weight that was correct for my bone structure. The provider was rude and somewhat condescending. I was charged the higher cost even though I had already paid for another treatment that was not approved and never refunded the difference. I have been charged for almost a year for no service or medications, and I cannot cancel my card online. When I try to call, I am told by an automated system to try again later! Horrible service and no results for the money spent

I have been a customer over a year. Recently they have been trying to renew my prescription when I had not finished the prescription from two refills earlier. They don’t respond to emails and when I call I am placed in a Queue and after 15 minutes holding they send me a message to call back. It appears they have money issues because of rapidly trying to have you refill a prescription and they have no employees answering the phone. I would suggest looking for another provider.

Their medication is no where near as effective as the real medication. I talked to the PA about it and he just dismisssed the issue. You can get the medication from Good Rx for basically the same price now and it actually works.

I cancelled my subscription over 3 months ago via phone call. I have been billed 297 per month since then - no medication and no appointments. I have tried to call again and input on hold for a minimum of 2 hours- never speaking to anyone. I have sent emails and messages on their website without a response. I went to the site today to try to cancel my subscription and it will not let me. It asks questions on reason for cancelling and will ONLY allow me to move to the next screen if I say I met my desired weight. If you choose anything else, it will not allow you to move to the next screen. I went ahead and selected “met desired weight” just move forward, with options being to continue at a lower price or just cancel subscription. I f I choose just cancel subscription, it will not allow me to move forward. I have made screen recordings of this happening. They essentially prohibit cancelling the service. I am beyond frustrated with their poor customer service and will be co reacting an attorney to help me rectify this situation

Henry Meds has not responded to any of my inquiries. I’ve sent multiple requests for a status of my medication, followed by multiple attempts to cancel. I’ve received no responses. Shockingly poor customer service. I’m now searching for another provider. I do not appreciate Henry Meds not responding to any of my correspondences. I do not recommend this company.

I received 5 months worth of product while being charged monthly for one full year. getting in touch with this company for any reason (even to cancel a subscription) is more difficult than with any other company I have ever given my hard earned money to before. my strong advice is to not become a customer of this company.