EM
Buyer Beware
Scheduled my appt at the end of March, met with a doctor on 4/10, still no tracking number. Every time I call they keep telling me “I’m within my 10 day business window” which I find to be absolutely ridiculous. I called the customer service number and spoke with 2 people. After those phone calls, I learned: there is a “30 day money back guarantee” which is from the date you SCHEDULED the appointment, not the date you start the medication. So therefore, my 30 day window will expire BEFORE I even receive my medication LOLOLOLOLOL. This is a bad joke. Don’t waste your time or money, this website is shameful. Maybe my order will ship today, maybe it won’t. Who knows. Buyer beware.
Response from Henry MedsApr 24, 2023
Thank you for your review. Many compounding pharmacies have experienced a disruption in their service times, due to an extended outage of software that they use to manage orders. We sincerely regret that this has also impacted us at Henry Meds. Our client support team will always do what they can to help whenever possible. They will gladly move a billing date forward so that no one is charged until they have had a chance to try the treatment medication. Our goal continues to be to offer treatment for chronic conditions at an affordable price, along with top notch client support for everyone.




