Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
henrymeds.com
Website
henrymeds.com
Category
Medical Specialists
Location
Dover, Delaware
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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They are too expensive and when I cancelled they did not refund any fees that I had paid but I did not get the additional medication. There are better options out there. Research before you use them.
Response from Henry MedsDec 21, 2023
Thank you for your review. We take negative feedback seriously, and always review cases in depth when it occurs.
AH
Amanda H.
I am extremely disappointed
I am extremely disappointed. Paid for my medicine almost a month ago on 11/17. I still haven't received my prescription. Have sent several emails and they won't tell me where my medicine is.
Response from Henry MedsDec 12, 2023
Thank you for the review. This is clearly not the sort of service we aim to provide, and I apologize.
JW
John W.
Find somebody else
Absolutely horrible customer service. They shipped my merchandise to the incorrect address, and nobody there could straighten it out with FedEx.Made 4 calls and finally gave up.
Response from Henry MedsNov 21, 2023
Thank you for your review.
TS
Thomas S.
Did not work for me. I signed tide for weight…
I signed up for Semaglutide for weight loss and it did not work. $1,000 later and 12 weeks worth of SEVERE constipation and I lost 1lb. I am sure it is not Henry Meds fault it just did not work for me. Do your research before you blow lots of money.
Response from Henry MedsNov 14, 2023
Thank you for your review. All Henry Meds clients are encouraged to schedule a follow up appointment with their clinician (included in the subscription cost) to discuss any issues. We do offer many other treatments, so in the event that clients don't respond to a given treatment, the providers always work to find alternatives that may be more effective. If you have additional questions, please contact us directly [email protected]. We'll be happy to help!
ME
M E.
Worst experience ever!
Worst experience ever!! I was taking Ozempic for several months and doing well until it just got too expensive with the monthly price increases. I decided to try this company and had a great experience with my first provider. The medication was shipped out quickly. I was told to inject 20 units to match the 1mg Ozempic dose I was on for maintenance. NOTHING! My appetite came back with a vengeance. So I reached out for advice and was scheduled for a follow up. I decided to increase the dose myself to 30 units. STILL NOTHING!!! I told the 2nd provider and she suggested it may be a bad batch and she would have them send out a new one free of charge. She also told me to call them and tell them as well. Instead I get a rude customer service rep, Dominik S who basically calls me a liar and says he needs to check the story. Then emails me back and says there’s nothing they can do and the charges will remain active. What?!? So I’m expected to pay for something that is not working at all? Outrageous!!! Terrible terrible experience and I will tell everyone that will listen!
Response from Henry MedsNov 14, 2023
Hello! We've requested additional details.
RG
Rex G.
Very poor support
Very poor support, Semiglutide seemed watered down, I have friends on the same product from local medical place and their results were a lot better than what I have gotten. Been on if 2 months and only lost 10bbls, my bottle ran out and they wanted to schedule appointment and then 5-8 days to ship it. I contacted support twice and it took them 3 days to get back with me. I would give them 0 stars if I could.
Response from Henry MedsNov 8, 2023
Thank you for your review. Henry Meds exclusively relies on compounded medications from a network of FDA-regulated 503(a) and licensed 503(b) compounding pharmacies across the US. Additionally, theses pharmacies send their batches of medications to third party laboratories for quality review prior to sending the medication to clients. Anyone with an issue is always welcome to reach out to client support at (909) 787-2342.
TE
tee
I've been taking Semaglutide/B12 for…
I've been taking Semaglutide/B12 for the last 4 weeks without feeling any difference, nor lost any weight. I have been charged $297.00 3 times so far and my first and only vial was this teeny tiny vial that's supposedly going to have enough doses for 2 months? even though weeks 5-8 double in size. I think this place is a scam and I'm stopping all business with them. Lets see how they handle my cancellation and refund.
Update: I have been refunded my 3rd payment of $297.00. For me this program didn't work. There was no communication about deliveries, you may be out of town and a box is left on your doorstep. I thought the whole experience was poorly managed.
Response from Henry MedsOct 25, 2023
Thank you for the review. Henry Meds follows a gradual dosage protocol in order to prevent unwelcome side effects. Many, many individuals do not begin to lose weight with GLP-1 medications until 8-12 weeks of treatment. Henry Meds is not a scam, we are a solid company and we have already helped many, many people feel better and healthier.
RC
Rob C.
Frustrating Experience with Henry Meds: Consider Other Options
I recently had a very frustrating experience with Henry Meds that compelled me to share my thoughts. I attempted to schedule a doctor's meeting with them not once but three times, and each time, I was met with significant delays and unresponsiveness. This led me to question their motivations, especially when I discovered they were in the midst of a seed funding round. They appeared to be more interested in gathering cash than providing timely service.
On all three occasions, I waited patiently in three different time zones for a doctor to join me at the appointed time. I even took screenshots of my virtual waiting room to prove my presence. Yet, I was repeatedly told that the doctor couldn't reach me, even though I was actively waiting. This blatant lack of communication and service was highly disappointing.
To resolve this matter, I had to turn to the Better Business Bureau to get a response from Henry Meds, and since then, I've received a credit. However, the entire process was tedious and time-consuming, and I almost ran out of my necessary medication.
This experience led me to explore other options, and I ultimately switched to ReflexMD. Unlike Henry Meds, ReflexMD provided a smoother and more efficient experience. They promptly conducted a brief conversation, arranged the necessary blood tests, and delivered my medication as described.
While ReflexMD may have a few mixed reviews, they indeed appear to be a more credible and reliable choice compared to Henry Meds. It's disheartening that an organization might prioritize cash flow over serving its clients, leading to significant delays in providing essential healthcare services. Based on my experience, I strongly recommend exploring alternatives. If possible, consult your doctor or medical network for a more reliable source of medication. My medication from ReflexMD arrived promptly, while my ordeal with Henry Meds lasted for a frustrating five weeks.
In conclusion, my interaction with Henry Meds was a drawn-out and disappointing experience, and I cannot recommend their services. Choose wisely regarding your healthcare needs, and consider options like ReflexMD for a more efficient and reliable service.