Maria G.
Return fees are outrageous
Ordered a couple dresses that didn’t end up working for me. Can’t return or exchange without paying the $100 it would take to return to their warehouse in China. So now I’m stuck with 2 dresses that don’t fit me! So disappointing. Will definitely not be shopping there again.
Response from hemi blurrSep 29, 2026
Hi Maria, We’re truly sorry to hear this, and we understand your disappointment. We understand how frustrating it is when pieces do not work out and the return cost makes the process feel unreasonable. We will review your order, the return options linked to your case, and the full communication history as a priority. We will also escalate this internally so our team can carefully recheck the return handling and the support provided in your case. Thank you for bringing this to our attention. We take concerns like this seriously, and we will make sure your case is reviewed properly and followed up with clear next steps as soon as possible. Kind regards, Hemi Blurr