HelpWireHelpWire is remote access software for IT teams and technicians providing support across Windows, macOS, and Linux. Sessions start through a link: the remote user joins without creating an account or entering credentials, which reduces the coordination overhead. HelpWire sessions rely on direct peer-to-peer connections whenever possible, with relay fallback as a backup. For follow-up, unattended access lets technicians return to a device later without the remote user present, including after reboots.
HelpWire (helpwire.app) has 57 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · Alexandria, Virginia
Excellent
Internet & Software · Alexandria, Virginia
Excellent
Internet & Software · Richmond, Virginia
Excellent
Internet & Software · Charlottesville, Virginia
Excellent
57 approved reviews, newest moderated first
Frank
I tested this tool for the first time, compare to teamviewer is this tool must better. And then i mean for just remote connections. After reboot, the connection is restored automatically. So a great tool, keep up the good work !!
juergenneu47
The response to my question to the customer support was exactly the solution for my problem.
max N.
I had a few intermittent problems with using the program, each time I contacted support they came through with suggestions and a genuine helpful attitude. As for now I have put the program through some pretty serious testing and can say that I am fully satisfied.
Aaron H.
I was new to using remote IT help and Helpwire was very prompt and professional with response
julie L.
Just tried for the 1st time today & impressed. The copy & paste command works great for copying files to & from remote computer. I will try again. Used it for 5 hours straight today & no glitches!
JP M.
It is a very user-friendly tool. No fuss. I use the free version for most of my IT work and it is a breeze.
Tobias Z.
Works very well, great stuff
Alejandro Fernandez V.
Best free option for remote desktop support