Rashida
Paid twice for medication 😒
The company in itself has great service. The doctors respond fairly fast in my opinion. The problem is I paid for the medication and had it sent to my local pharmacy in order to get it faster than being mailed to me. I had to pay for the prescription once it was filled AGAIN at the pharmacy. Basically charging me twice. Definitely was not expecting that and I definitely wasn’t happy about it as well.
Response from WispOct 5, 2026
Hi there. Additional fees, such as medication-related costs, apply for local pharmacy pick-up and are clearly noted during checkout. Consultation fees cover a clinical review by a licensed provider and, when appropriate, the issuance of a prescription. For more information, please check out our Help Center by searching “Is there an extra charge at my pharmacy?”, or reach out to our support team at [email protected].



