Bianca
Misleading
I have used hello wisp a few times and they started off as promised "medications in under three hours". If you are going to be so bold enough as to advertise this, you should try your very best to adhere to it. Being a healthcare worker myself, I understand how things can backed up with many patients. However, it should not take 7+ days to even be acknowledged only AFTER I've reached out asking for a refund especially with the amount of money that is charged. Each time I get the same generic response that the doctors are busy. If the workload is too overwhelming it may be helpful to either hire more MD's or NP's or simply change your slogan so that people don't have these unrealistic expectations. My recommendation for others would be to use GoodRX instead, at least they deliver as promised in less than an hour.
Response from WispNov 29, 2023
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