Alex S.
Shameful
The service works, so I can't just give it one star. However, it's dishonest and extremely overpriced. I'd even say predatory. Firstly, if you have a one-time need for a prescription, it costs $65 for the prescription itself. Last time I went through wisp it was an additional $15 at the pharmacy. For many people with insurance, a real doctor visit doesn't even cost $65. Of course, they don't accept insurance payments. They advertise a $15/month subscription if you need items regularly. I tried to sign up for it, only to realize that the subscription is actually $45 every 3 months and you only get items quarterly - if you need them sooner, you're "renewing" early and get charged the $45 again. You can't even stretch it out and pay $15/month as advertised - it's a $45 charge. Period. They said that the quoted $15/month price is an "incentive" to get people to sign up. Where I come from, that's called a "lie." Especially now that I know that I can have an actual appointment with a human doctor in real life for cheaper than what their service costs, and that GoodRx has a similar service that costs $9.99 a month, I understand that Wisp's model relies on deceiving desperate people who need help. Literally, I went to GoodRx for the same thing and I had to pay $29.98 to GoodRx for a subscription and then $2.40-something at the pharmacy (same day), compared to $65 to Wisp for the prescription and another $15 at the pharmacy. There's no reason the wisp service should be priced as high as it is, and they literally lie about the price to rope people into their subscription. I used to think this website was a lifesaver until my financial situation changed and I realized that not only is their pricing unreasonable and inaccessible for many, but they're dishonest about it, too. I'm telling you, if you have an issue and can't go to your primary care provider or an urgent care, you're better off with GoodRx. At least they're honest about their prices and don't charge you an arm and a leg to receive a single email from a doctor whose face you'll never even see.
Response from WispJan 16, 2024
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