Amber T.
The worst waste of time and money
The worst waste of time and money. Horrible. I always use online doctors. I have ozempic and plenty other medicines I got from other providers (Mochi & Ro.co) with no issue. This was my 1st tike making a terrible mistake of using Wisp. They took $80 out of my account for UTI medicine (so expensive compared to others) promising same day delivery to local pharmacy. Many many hours later I have no receipt no email confirmation nothing. It isn't until I reach out to their support email that a "provider " sends me questions in the portal then for several hours no reply complete silence. All the while I'm emailing the support over and over because obviously I need my medicine and the day is almost over...and I was told same day help...so...??? Only to finally (well over 5 hrs after paying $80) I get an email from a provider who is clearly an idiot saying I need to pay out of pocket for UTI test strips and send them a picture. Ha! Are you crazy? I would be very very ill and have a more severe infection by the time I waited on these clowns to keep playing games and stealing money. Now I am waiting 5 to 10 business days to get a refund. Still sick. Could of easily used any other provider for same day but now I will be in pain for another day because I made the horrible mistake of using Wisp. Never again. Never spend money where you cant get a phone # and human to talk to. Big mistake.
Response from WispFeb 5, 2025
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