Michaela A.
Extremely frustrated patient
I’ve been trying to get treated for almost a month. Went in for labs as requested, which were $1,200 because I don’t have insurance. Results were in a they just messaged me, here are your results, no explanation. I’ve been trying to get questions answered for 3 weeks and they still skip over things and don’t address everything. I’m extremely frustrated. I emailed their support and they just had them respond to me and it still wasn’t a full response. They’ve asked for my permission to charge my meds, I approved. Now I’m being asked to complete a form again. Extremely frustrated customer! I just need a single question answered and a prescription. Gah!
Response from WispSep 17, 2025
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