Kimberly
I was charged $50 for the online notary…
I was charged $50 for the online notary and the link to go to the online notary was broken. had to go to Proof and pay for the notary in a separate process. I still got charged for the $50 even though the link didn’t work, and the whole process was not streamlined.
Response from HelloPrenup - Online Prenuptial AgreementsFeb 21, 2024
Hi Kimberly—thank you for bringing this notarization bug to our attention. We've remedied the issue and are extremely sorry we delivered less than satisfactory results. We've submitted a full refund for notarization and are grateful for the opportunity to improve. Thank you for being a HelloPrenup couple and congrats on your marriage!



