View Over 2,500 More ReviewsHelloLife® represents a healthier way of living. We provide safe, natural and effective solutions that empower you to choose a healthy lifestyle every day. HelloLife® solutions are revolutionary in simplicity and safety for every day use. Our products are easy to assimilate into any lifestyle, and we provide tools to help your health care professional integrate HelloLife® products into your regular care regimen.
HelloLife® (hellolife.net) has 530 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
hellolife.net
Website
hellolife.net
Category
Wellness & Spa
Location
Grand Rapids, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 35% of reviews.
Latest
Most recent review: May 2020.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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If you do have any questions or concerns, please feel free to contact our call center directly and one of our representatives would be happy to assist you.
CU
Customer
Delay. And disorganized
I was waiting a lot for my order, when I sent an email, some one told me. Will be more days to receive it. After that I received, all of this proof a big disorder .
Response from HelloLife®Jun 26, 2015
I do apologize if you feel that the shipping was not satisfactory. However, looking into your order information, I show that your package shipped out on the 15th of June and arrived to your home on the 18th. Standard shipping, which is what was selected for this order, is 3-5 business days for delivery. When you emailed us, we informed you that the order was placed on Friday evening, after shipping hours, and since our shipping was not opened on Saturday, your package shipped out the next business day, which was Monday. I am sorry you thought that was confusing in any way. Please let us know if you have any other questions or concerns either by telephone or via email.
AM
Apprehensive M.
Too afraid to really try Synaptol.
The first ingredient aconitum ferox is the most poisonous plant on earth! Yikes!! Why is this necessary?? I am a grown woman and I tried HALF the dose recommended for a 5 year old and right away I felt nauseous. Followed by blurred/ double vision, and my lips and tongue went numb! I was so terrified I called poison control. There is NO antidote for this poisonous plant! What if someone is allergic, has heart problems, or is on medication that synergistically causes their heart to stop!?!?
No way will I risk giving this to my busy kindergartner. We will continue with our meditation and yoga practices .... And now I'm out almost $20 because shipping is not refundable :( Thanks for Scaring me half to death and costing me $$ UGH!
Response from HelloLife®Jun 5, 2015
Hellolife does formulate our products to first and foremost safe and have registered our product combination with FDA, who recognize our ingredients to have the indications listed on our website. Every ingredient used are included in very trace amounts, not in amounts to be harmful. I am terribly sorry to hear that you had such a reaction to our product. I do show that an RMA (Return Merchandise Authorization) number has been issued for a refund of the product price. I am however referring this to our quality control team as well to follow up with you via telephone.
RC
RC. C.
I am not impressed .
The order came but you left out one item and I still haven't received it , so your company sucks IMO.
Response from HelloLife®Jun 4, 2015
After pulling your order information, I do show that you placed an order for a single bottle of our product Neuroveen. There is no other order for you unfortunately. What item have we left out? Please contact our call center directly for clarification.
KE
Kelli
Return
Please, please be aware that IF you place a second order and there's a problem, they will not take it back. My grandson was doing well on the product. We finished the 1st bottle, started the 2nd bottle and he started having side effects....sick stomach and restlessness, not sleeping at night. The 2nd shipment arrived the same day we realized he was having these side effects due to the Synaptol. I never even opened the pkg. They refused to give me my money back. DO NOT ORDER until your child is side effect free thru the 2nd bottle.
Response from HelloLife®Mar 16, 2015
As part of our return policy, which was provided to you on the fulfillment sheet that arrived with your product, any follow up purchases of the like product are no longer covered under the 60-day satisfaction guarantee. Was your grandchild experiencing sides effects prior to placing your second order? Please contact us via email at [email protected], and I may be able to work with you given the circumstances.
MA
Martin
order online
When ordering online, it takes forever to receive your items. But when ordered by phone it works out good.
Response from HelloLife®Mar 12, 2015
I do apologize for the delay on your most recent order. From the order history, deliver time has ranged from 2-4 business days, which is the standard time frame. It looks like your recent order is actually our for delivery this afternoon though. Our shipping department does get our packages our either same day or next business day, depending on when the order was placed, whether the order is placed online or call center, but everything goes through the same sorting/delivery process with USPS unfortunately. So, again I do apologize for the delay and for any inconveniences.
IV
Ivan
Useles for Trigeminal Neuralgia
Bought it to deal with Trigeminal Neuralgia pain, but it's almost useless:
feeling slight (20%) relief for just a couple of hours, if at all.
GR
Greg
after purchasing on HelloLife, my same credit card was used fraudulently
I had a newly issued credit card and the only purchase I used it for was on HelloLife. A few days later I was contacted by my bank because my card was being used out of state for fraudulent charges. I was very disappointed. When I contacted my bank, they asked me if I had used the card online, and I had only used it for HelloLife. Very disappointing.
Response from HelloLife®Oct 27, 2014
Dear Greg,
We are sorry to hear that there was an issue with your credit card and would like to assure you that we take every precaution to make sure your sensitive financial information is never compromised on our site.
HelloLife is a Verified Secure Site by GoDaddy.com. This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
All Credit Cards are Encrypted and Transactions are processed through Authorize.net encrypted with Secure Sockets Layer (SSL).
Certified Secure with McAfee SECURE. Here is what they look for:
Malware and Malicious Links Test
Not Google Blacklisted
Not a Phishing Site
Not an Attack Site
Not a Compromised Site
Transport Encryption with Secure Sockets Layer (SSL)
More info: https://www.mcafeesecure.com/verify?host=www.hellolife.net
We would suggest a virus/malware scan of the computer you used to order. We can assure you that the CC information is not available for theft on our site.
Thank you,
HelloLife Customer Service Team