Ahead (business permanently closed)Reviews of helloahead.com

I was using Ahead for a while, and everything was working well! Great staff, easy system to use, medication that made my life infinitely easier. Also very reasonably priced compared to the competition. However they said in November 2021 that their Oregon provider wasn't going to be with them anymore, and they would let me know when there was someone new. It has been ages since this happened, they continue to tell me that they don't have anyone in my area while still advertising Oregon as a state they cover. I see the other answers on here, where they say that there are people who need more help than they can provide, and that definitely doesn't apply here. I had a well-managed regimen, no issues, the only problem is Ahead advertising dishonestly and just shrugging me off when I asked about it. It has been more than three months, and it seems like they have left a lot of people hanging.

Scheduled an appointment with them, which they canceled with no explanation other than “we are unable to accommodate you at this time”. yet they’re literally running ads to get new patients. makes no sense whatsoever.

I booked an appointment with Ahead because Kaiser has been less than great with my medication management, and I had hoped to talk to a real specialist who could get me meds that actually work for me. I waited two months for the evaluation appointment with Ahead. My symptoms have been worsening as the meds I've been on have gotten less effective, and I've been suffering emotionally for it, but I held out for two months in the hope that Ahead would prove worth it. Yesterday, a week before I was supposed to have that appointment, they cancelled my appointment and refunded me the $150 hold fee, saying they "couldn't accommodate [me] at this time". So I spent two months waiting, increasingly getting more overwhelmed and anxious in my daily life, and not looking into other options for care that actually works for me -- for nothing. Why would they even accept new appointments at this point, if their resources are so overtaxed? Why string people who are suffering along like this? Stay away from Ahead. They clearly don't have their **** together.