vickie
total scam never received product
total scam never received product. was given a fake shipping number and a fake statement that it had been delivered don’t throw your money away
Helkay is listed under Home Goods Stores.
Helkay (helkay.com) has 204 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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vickie
total scam never received product. was given a fake shipping number and a fake statement that it had been delivered don’t throw your money away
PAH
If I could, I would give Helkay a "0" rating. I ordered 4 kitchen items in April, received an email saying I needed to contact the USPS to pick up the package. When I contacted the USPS, I was told it was sent back to Helkay. Emailed Helkay, they said they put down the wrong address, but would mail my items again. Never received them, and Helkay has ignored all other emails.
Sybil G.
I too wish there was a no star option. I ordered an automatic chicken door. I checked the tracking number and it says it was delivered to Florida. I live in California. I too have sent emails with no response. I will be filing a claim with my credit card company. I knew the price was too good to be true. Good luck to anyone who uses this company.
Craig P.
If there was a NO Star I would have clicked it. This is a total scam. At first, they replied, then nothing.
ava A.
I ordered a troll from the website. I haven't received. I have emailed no response. I am contacting PayPal and AMX for a refund and to place a fraud alert.
Kristina A.
I placed an order that got lost. They asked if I wanted a new order shipped. I asked for the new tracking number. Nothing. I have not heard anything out of them since. My Christmas present for someone is now gone. Why?? I'm deeply saddened by this. I really wanted this product.
Michael C.
Tracking Number never existed with USPS. Tracking updates appear to be a total scam. Last tracking message sent was "Item received by neighbor as requested" TOTAL BS!
Roger W.
July 2022, The reviews are spot on. My order (if I was to believe the tracking number provided) went to Tennessee, but I live in Illinois. An interesting note is that when I went to PayPal to file a dispute the company provided a link promising to refund my purchase in one day instead of going forward with a PayPal dispute. I tried that and YES my money was refunded. Seems to me that the company wants to resolve the issue internally without involving PayPal. Something definitely not right here. I won't be ordering here again.