helixvm.comReviews of helixvm.com

Fast service, no run around.

So many clinics make chronic care feel like an inconvenience. With Helixvm I felt like a person not a problem. The provider took time to understand my history and worked with me not against me. It was honestly a breath of fresh air.

Helixvm has been a huge Blessing and I greatly appreciate them being available, I don’t know what else I would have done without them❣️THANK YOU

This site really came through for me when I was in a horrible situation. They got me my refill and it was literally called in and filled in under 2 hrs. Thanx Helix.

Great easy to work with got my prescription quick. Answered all my questions. No need for video,

Absolutely unacceptable experience. During my scheduled call last week, the nurse showed up about 10 minutes late and abruptly ended the conversation to take another patient’s call, brushing off my attempt to explain my symptoms fully. She rushed to prescribe a single low-dose medication based on her low quality video call, ignoring the diagnosis I was given prior by actual clinic- without conducting a full evaluation or listening thoroughly— Didn’t get back to me after I sent in photos confirming my condition, not even after the call was done (since she couldn’t review with me during the call, I assume my photos I sent were ignored as a no one ever got back to me discuss nor was the prescription changed for it)—and failed to follow the proper treatment protocol, which requires two prescriptions to be taken together to even be effective per cdc treatment guidelines. To make matters worse, the dosage for the oral medication was incorrect per my body weight. I’ve spent the past six days trying to follow up. I’ve called multiple times, left voicemails, sent numerous emails and still haven’t heard back from anyone—not even a basic acknowledgment, apart from automated messages claiming they’ve notified the “medical team.” I now have to pay out of pocket just to rebook it says??? Despite not receiving a complete evaluation or treatment plan during my initial call, which was still billed to my insurance. This has been hands down the worst healthcare experience, it seems like a scam to me. Definitely reporting it and looking into the incorrect treatment they prescribed, a secondary infection they potentially caused due to incorrect initial treatment, and then they don’t get back to you as you wait and get more sick. The whole point of this virtual care is so you don’t go in office not only because youre contagious, but also for quick easy treatment. which is not here as they advertise. SCAM!! Do NOT go here ppl. I’ve been waiting for this clinic to make this right and provide me with the corrected treatment I should have been given the first time around it’s not a difficult one..

love it was so fast not over charge and got the medication i needed

Quick and easy!