We are a 501(c)(3) non-profit organization powered by a community of hobbyists that offer full-featured web hosting services for free.Our mission is to provide high quality web hosting for free to as many people as possible. We believe that everyone should have access to their own website whether they're a student to a small business owner, and everything in between. We're operated by a team of highly experienced volunteers who are passionate about what we do.Many schools around the world don't have the resources to provide their students with an online environment where they can learn to create a website. HelioHost aims to solve this issue by providing free hosting accounts for the teachers and students.Many small businesses can't afford to pay for hosting in order to sell their products online. HelioHost aims to solve this by providing free hosting and low cost hosting to small businesses to allow them to have an online presence.We offer as many free hosting accounts as we can, and we also offer donation based hosting accounts to help offset the cost of providing hosting for free. In addition, we provide affordable VPS hosting plans and scaling pricing based on usage for people who wish to upgrade from the free plans.We encourage community members to help each other, and recruit new volunteers from the community who are the most helpful. We own all of our own hardware so we don't have to resell hosting services from other companies which helps us keep costs low.
HelioHost (heliohost.org) has 118 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
heliohost.org
Website
heliohost.org
Category
Internet & Software
Location
Kirkland, Washington
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Absolutely the worst place to host your website. sure they advertise free hosting but what they don't tell you is that they can suspend or delete your account anytime without warning. I simply mentioned on their discord support chat that I was hosting my website on their service and within 10 minutes, my account was deleted, my message deleted and I received a rude response from a staff member.
I lost my entire website and over three months of work, just by mentioning it. No explanation, no proper support, just gone.
Others have warned about this and now I know it's true. Heliohost is unreliable, unprofessional and not worth your time. stay away
Response from HelioHostJul 10, 2025
Hosting pirated anime videos is against our terms of service. If you don’t want to lose months of work you should have read our terms of service prior to uploading the illegal files. Suspensions aren’t permanent anyways. If you agree to stop spamming our support channel, and agree to stop violating our terms of service your account can be unsuspended.
BL
Brandon L.
Free hosting is a lie
Free hosting is a lie. I tried to signup and I waited for hours, and when I get to sign up "That plan is already full for the day."I just waited in line! Not ever using heliohost. I had nothing wrong, the time was correct, It was the heliohost server! They suck!
Response from HelioHostApr 4, 2025
The 553,763 people who have received free accounts from us over the past 20 years beg to differ, but rather than throwing a fit you can read our tips for getting a free account at https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny The most common reason is because your computer time is probably not set correctly.
CM
CA. Madhusudan M.
Fraudsters!!
1. A definite NO for anyone considering them.
2. Even after you donate, they’ll harass you, throw insults your way, and try to shame you. They’re a bunch of bullies who expect you to grovel at their feet.
3. It's completely unsuitable for production use.
4. The server restrictions are excessive, enforced by overbearing admins who consider reading feedback a 'waste of time.'
I was considering purchasing a Morty subscription, but now I’ve completely ruled it out.
UPDATE: After my review, the self-proclaimed CEO "Krydos" threw a tantrum and banned my account without warning, flushing all my donations down the drain. That's their pathetic way of operating.
Just rate them worse, and boom, your account is suspended. It's not a company but a private shop.
Response from HelioHostApr 4, 2025
Yes, reading hundreds of pages of AI generated nonsense is definitely a waste of our time. Rather than trying to bully support with spam maybe you should try being nice and people will be nice to you.
Thanks for your $1 donation. I hope you enjoyed your 7 years of hosting. Most people have to pay more than $1 for 7 years of hosting, but keep emphasizing how you donated $1.
UPDATE: Wait, you changed your 5 star review to a 1 star, told everyone not to use our hosting, and told us you weren't going to use our hosting anymore, but you're upset because we took your website offline? Our servers are very full because our hosting is extremely popular, so of course when someone says they're not using their account anymore we take it offline to free up resources for active accounts. That's definitely not a "tantrum", it's just common sense.
If you want to use our hosting again, just let us know, and you're welcome to come back. You might want to get your story straight though. It doesn't make any sense.
DR
Drakgoku
A disappointing experience with the service.
A disappointing experience with the service.
At first, it may seem to work adequately as a test server. However, as you get deeper into its use, significant problems arise.
Customer support is poor. Initially, they offer basic help to new users, but quickly become uncooperative. The attitude of some moderators is questionable, even going so far as to mock users and apply bans without apparent justification. This contrasts sharply with their supposed ethical principles.
Additional problems include:
- Lack of privacy: Service requests, domains, connections, and confidential data are public. Everything is in a public forum. They claim that the service is free and make all kinds of excuses to keep it that way, no matter how many other ways they were told to solve this problem.
- They don't listen to users.
- Technical limitations, such as restricted SSL connections for PostgreSQL and others.
- Numerous restrictions on the service and your ssh domain and others.
- Reported cases of data loss, in April 2024 everything was lost, accounts, databases... another theft.
- Your databases are attacked:
i.imgur.com /lpZKDIf.png
- Phishing incidents on the sites you host. At first it seems okay, but in the long run you get infected with phishing.
- Slow response times, from 700ms at best to 2.7 seconds.
- Arrogant attitude from the Discord creator and some moderators.
- Communication with users is often disrespectful. There is documented evidence of insults and mockery by staff:
i.imgur.com /TaJjU8O.png
i.imgur.com /olYDG5V.png
i.imgur.com /HniHlLE.png
- There have been cases of unfair accusations of phishing against users, threatening them with banning.
i.imgur.com /5wA0cYj.png
- There are many more things and I would never finish and surely the response will be to hide behind everything they can. Anyway, I stop wasting my time with these people.
In short, although it may be useful for students, it is not recommended for a professional or production environment. If you decide to try it, do so with caution. This warning could save you time and future frustration.
Trustpilot should take action against a bully service.
Note: The comment on this post is "false".
You comment on "3 users". False.
You say that those who use your service insult and harass you. False.
I myself have been banned for asking. No friend, you do not do things right. There you have the comments insulting people above.
You are known as harassers. Also, if you comment on the deficiencies and improvements that could be made in the free service you start to reproach, making insults, harassment, mockery, memes...
Lamentable. I told you in the chat, I do not have people with that mentality, if so, they would not be with me. By laughing at people you will only achieve one thing, you know which one.
If the "free" service you offer does not end up working as it should and users tell you about it, you tell the users to get lost. I have seen it all. I've seen people banned just for asking, they've never insulted or disrespected anyone, but you've done the opposite.
The comments from "19" years of experience show me that you've been doing things wrong for 19 years. Think about it.
I told you and I'll tell you again. It doesn't seem like you've been in the industry for 3 months, but it does seem like you have a 19-year mentality. This is a fact.
Response from HelioHostOct 29, 2024
Unfortunately, we have to draw the line when you start personally insulting our staff, stalking our volunteers, and saying how terrible ours careers must be based on how we spend our free time trying to help you.
JO
Johnny
the worst don't waste your time with…
the worst don't waste your time with them recently their johnny server was down for more than 4 weeks and when you just ask their reply is the worst we have no eta , and it's a free service don't ask for support although i donated them, they collect donates and they will start to sell services soon.
Response from HelioHostDec 3, 2024
We just released a new server named Morty into beta release. The server isn't publicly available yet, but since you're a donor we could use your help testing our newest, fastest, and most secure server yet. This new server is built on a raid array of SSDs that allows the hard drive to be both fast, and have an extremely low chance of data loss. If one of the SSDs starts to have poor performance or starts to go bad we can swap it out with a bunch of identical drives we have sitting ready. We have also spent a great deal of time and money ensuring that we have accurate and reliable hard drive monitoring in place so that what happened to Johnny never happens again. We all agree that Johnny's hard drive crashing was a terrible thing. If you have a better experience on the Morty server, you can let everyone know how it goes by editing this review.
ZM
zing M.
zinga binga
zinga binga
Response from HelioHostDec 3, 2024
If you can share some reasons why you didn't like our hosting service, this review might be more useful for people, and the volunteers of HelioHost can learn how to provide better service. Thanks!
TH
Thomas
Really Bad Hosting
Really Bad Hosting
Every time they are saying based on your selections it is not available. PLEASE NO ONE USE THESE SCAMMERS. All of the people here are alts of the owner
Response from HelioHostApr 26, 2021
Hahaha. Thanks for the laugh. We have about 18,000 accounts so that would an impressive number of “alts” for one person to create.
Also HelioHost is a non-profit so it doesn’t have an owner. Using the term owner implies someone is profiting from this project. All of the donations we receive go directly back into buying new servers and upgrading our service.
Free signups were open for over two hours yesterday from 00:00 UTC until about 02:00 UTC, and donor signups are never closed, so you must be exceptionally slow to have missed that.
Sorry for not being able to allow an unlimited number of free signups, but our service is far more popular than our servers can support and we don’t have infinite amounts of money to buy new servers. So we have to limit the number of new free accounts each day. Our hosting would be pretty useless if we offered unlimited signups but only had an uptime of like 10% from being so overloaded.
JX
Joys X.
pire hébergement de tout les temps
pire hébergement jamais vue il disent que c'est gratuit mais des que j'installe WordPress et le thème je fais rien il me disent compte suspendu franchement autant enlevez directe votre hébergement horrible pire hébergeur aller faire autres chose au lieu de nous faire perde notre temp.
Response from HelioHostNov 30, 2020
Translation for those that don't speak French:
worst hosting ever they say it's free but as soon as I install WordPress and the theme I do nothing they tell me suspended account frankly as much remove your horrible hosting directly worst host go and do other things instead of making us lose our time .
You picked a production server which means we try to keep high uptime on the server. 99.9% is the goal. Your account caused a load spike which caused 5+ minutes of downtime on your server. If we were to let all the thousands of people on that server cause load spikes and downtime for everyone else our uptime would quickly be 20%. If you don't want to get suspended for high load I can move you to Johnny which is an experimental server where the uptime doesn't matter as much.