Helen's GemsReviews of helens-gems.com

Check out the same story on LIVIA boutique closing down sale. Same tear jerker and AI pics Don’t fall for it ! A true con.

Fake story. Do an image search and you will find the same products (cheaper than the 80% off on Helen’s Gems website) on Amazon, Etsy, Temu… Helen’s been a very productive lady!!!

Bought a ring thought diver with gold strands no way shiny service turning into brown. Design of ring was great if it was real. Don’t go there?

This is not her own jewelry but is cheap made in China jewelry with a huge markup in price. Buyer BEWARE!

The bangle was fixed with such a wide gap that it easily falls off my wrist so unwearable. The earrings have such a thick loop they look more like curtain rings. The jewellery is cheap and nasty. I have emailed the company twice and still not got a reply. I would avoid them.

I am very disappointed in this company and would not recommend them. I have had a problem with some earrings I purchased from them and initially they replied to my email. Sadly they are no longer replying to my emails even though I stated that if they were unable to help that would be ok as long as I had a definite reply. Such a pity as I would have purchased more jewellery originally but now I won't recommend them to anyone.

I am so sorry if the legitimate Helens gems has lost out and been scammed out of money like the rest of us but this company, reckoning to be closing down, is a complete and utter scam. Cheap, Chinese jewellery sent in the place of what looks in the website to be beautiful, handmade jewellery.

I ordered a ring from Helens Gems in March of this year. I loved it until the silver came off and showed a copper colored material underneath a couple of months later - past the 30 day return window. On June 1, I emailed the company and requested a refund as their lifetime guarantee states if you aren’t satisfied they will make it right. After numerous emails back and forth it is obvious they don’t honor their lifetime guarantee. The only thing they offered is that I pay an additional $9.95 for shipping, above and beyond the $37 I already paid for the ring, and they would send me a new ring. They would not send a refund even though I sent them specific photos of how awful the ring looks. Why would I want another ring of inferior quality that isn’t even worth the $9.95, let alone the original amount I already spent? Terrible customer service or satisfaction. Don’t get duped from this company.