Helen's GemsReviews of helens-gems.com

Nothing but a scam. Items claim to be handmade, vintage and made in Utah by older woman going out of business. Shipment comes from China and items can be found on Alibaba for $1.00 a piece. Their profile here claims they were hacked, but not true. You try to return and get a refund, but they only give you a 50% refund, which is also against their own refund policy. Report it as fraudulent on your credit card. Also, file a report with the FTC to report the fraud. The five star reviews on here are given by the business themselves, not real people who purchased.

My ring was fake an total rubbish I threw it in the bin I was so discusted with it an couldn't believe I was scammed for the first time don't buy any of this site it's a total scam.

Ordered a ring on Feb. 8. As of today I still have not received it. I called twice and they said they would check on it. They could tell me that it on its way. I still don't know how was shipped. I guess it was unknown carrier, cause never told me how it was shipped. I never will buy from them again.

Scam……….I should have known better. Do NOT order from Helen’s Gems.

This was supposed to be a cute little old lady in Utah closing her shop. I sure wished I would have read these reviews before ordering. After 4 weeks I still have not received my crappy China jewelry and have disputed the charge with American Express. I encourage everyone to do them so that she goes out of business for real.

This company is a front selling fake jewelry from China. I received plastic earrings with plastic gems inserted in the earrings. Please do not purchase from this company. It is a total scam.

I received some junk og sent it backi. I claimed once but I never received my money back

This company is 100% fraudulent & totally untruthful. I ordered 2 rings & a set of earrings what arrived was cheap, substandard looking & nothing like what was advertised. The earrings were a different colour the rings were cheap looking & appear to be plastic. I attempting to return these goods & obtain a full refund this was met with many emails all from different people stating the postage back to the USA was expensive & they had the ordasity to ask me to buy more at 50% the asking price. I offered to return them to Yanwen in NSW which is were they were posted from Eventually I received 50% refund which is not what I requested even after quoting customer rights & that the site stated full refund is available. My advice is do not buy anything from this company which is misleading, untruthful & not what it states it is.