Heavy Metal MagazineReviews of heavymetal.com

Second order with this company, ordering from Luxembourg so not especially happy with the 6 week delivery time but willing to accept it. What I'm not willing to accept is the complete lack of ability to contact the company, and the fact that 6 issues that I've ordered and paid for were not actually included in the order. I have no means of redress as they just flat out don't answer emails, there's no phone number on their website, can't figure out where the office is based, stumped. Additionally, these are not new magazines. I ordered a total of 66 back issues, of which only two were in original wrapping and all the rest were in various states of wear. EDIT: I've received a response upon contacting the CEO directly (his email is posted on the company's socials) and he's now assisting me with the issue with my order.

I ordered four magazines on the 18th of May. I receive 3 magazines on the 16th of June, but I am still waiting to receive the magazine I actually wanted to have (Heavy Metal Magazine Issue 314B, not available in Europe). I have sent three emails, but no reply. The order is labelled as "Preparing for shipping. We are currently preparing these items for shipping". I spent a lot of money for shipping, I don't understand why the magazines weren't sent together. I hope this gets resolved.

During the covid time I ordered over $200 of back issue including new issues. Got my backorder issues from Dallas but the new issues from California never arrived 4 issues 300, 301, 302 and 304 got an email the printer was down. Then got an email with a tracking number waited shipment never sent. Sent numerous emails no response. Unfortunately I ordered During this time to help during this bad period. Never again.

Paid for a one-year subscription. Received ...one issue. CEO is stepping down and they're not paying their vendors (see the news coverage). Want to throw away your money? There's no better receptacle than Heavy Metal magazine. A truly, TRULY sad company.

Paid a 1-year subsciption about 2 year ago, but never recieved any of the prepaid 6 issues (it was 6 a year at that time). Most frustrating is that there is no communication possible with their customer service, many mail remains unanswered. In 2 years I just got 1 false promise as a reaction on many many mail. Even a written letter to the PO Box had no response. Last mail sent to them was from december 2022; no answer.

I never receive ONE magazine since I subscribe in december 2021. Nice Christmas gift for my husband. There never respond to my email. I lost my money.

Don't buy from this company. I placed an order well over two months ago. When I received my order ALL of the magazines were damaged. Also, I didn't receieve my full order. I've sent multiple emails and I haven't had any response. I've tried all of the contact numbers and none of them work. What kind of customer support is this? Unbelievable!

Ordered and paid for a comic book months ago but never received it, even after sending them multiple emails. Do not order anything from this business. There is no customer support.