Perry D B.
I ordered a patch
I ordered a patch. One week after no emails from them I emailed them asking if they shipped my item. That was two weeks ago. I wouldn't order from this company again if they kissed the tip.
Heavy Metal Magazine is listed under Books & Magazines.
Heavy Metal Magazine (heavymetal.com) has 33 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Books & Magazines · Kansas City, Missouri
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Books & Magazines · San Francisco, California
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Books & Magazines · Georgetown, Kentucky
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Books & Magazines · Dover, Delaware
Excellent
Showing 29 reviews with 1 star · Clear filters
Perry D B.
I ordered a patch. One week after no emails from them I emailed them asking if they shipped my item. That was two weeks ago. I wouldn't order from this company again if they kissed the tip.
Brenden
Ordered two magazines, paid extra for fast shipping. It's been over 20 days and no word from the company. Sent an email to support but have yet to hear back. Do not buy from this company, they just take your money.
Joseph K.
I finally got my KS2 first wave on June 22 2026. Well it came with broken items. I contacted them on the various ways they say to do it over time and this is what I get at the end: Joseph Kelsey 2 days ago You Replies I highly doubt that they will replace the card. I have 2 broken coin cases and they told me: Reply: Joseph is complaining that the individual cases that his KS coins arrived in came cracked, providing photos. Sarah and I looked into it and established that we do not view those cases as replacements since they are meant to protect the product (coin) from damage and are not the product themselves. We at HM are forever aware that the state and condition of packaging is often seen as part of the product to our hardcore collector base and we look to make concessions where possible with that in mind. Currently, we do not intend to replace any cracked cases like this. We know that's not what you want to hear but that's the state of this matter. We do try to accommodate on other matters when we can. Also when you ask them questions and would like some accountability of what they do and say they willingly delete comments. Doesn't matter what was in it it got deleted. They censor people that question them with all this kickstarter fiasco and lable you as a dissenters. And then still don't answer your questions which many are the same questions that 100's of others are asking also.
rose
ive been waiting for my order to be shipped for almost 3 weeks now. they claim to have been having warehouse issues, all the issues i purchased were in stock. christian who has been replying to my emails is extremely condisending. i want my order, and to support the magazine but they are only interested in taking your money.
JeL “jeLOne” R.
They took My Money!! Since 2/21/2020. And I never received my order! they kept sending emails is on the way!! But never got it!! (The Ranx Collection)
DL
Quite simply, I just got half of my order. Of course I payed the full order in advance. I've sent a few emails wondering about the missing items and never got an answer.
Daniëlle
I ordered four magazines on the 18th of May. I receive 3 magazines on the 16th of June, but I am still waiting to receive the magazine I actually wanted to have (Heavy Metal Magazine Issue 314B, not available in Europe). I have sent three emails, but no reply. The order is labelled as "Preparing for shipping. We are currently preparing these items for shipping". I spent a lot of money for shipping, I don't understand why the magazines weren't sent together. I hope this gets resolved.
D A.
During the covid time I ordered over $200 of back issue including new issues. Got my backorder issues from Dallas but the new issues from California never arrived 4 issues 300, 301, 302 and 304 got an email the printer was down. Then got an email with a tracking number waited shipment never sent. Sent numerous emails no response. Unfortunately I ordered During this time to help during this bad period. Never again.