Jeanine
Heavyglare Eyewear did make an effort…
Heavyglare Eyewear did make an effort to correct a problem with the Barracuda goggles I purchased that fogged almost immediately after getting the water. I sent the goggles back, they tested them, perhaps made a change and shipped them back to me. Unfortunately they still fog within 5 minutes, so the problem was not fixed. This model and brand did not used to fog for at least 25 minutes or more. I have been wearing them for over 28 years, but I won't buy another pair. Not worth the money or frustration.
Response from Heavyglare EyewearMar 23, 2018
Hi Jeanine, Thank you for filling out the survey about our company. We tried to do everything we could within Barracuda Goggles policies. The manufacturer sold the business to someone else 1.5 years ago and the company is not the same as the original ownership. I understand that you will not be buying the Barracuda goggles anymore and I can not blame you. I hope you will do business with Heavyglare in the future, as we did what we could to help with solving this issue. Sincerely, Grant Lambert - CEO