The first heater that mines bitcoin. Quietly.The way to decentralize and mine bitcoin while quietly warming a room. Yes, this is the start of an appliance revolution.
Heatbit (heatbit.com) has 334 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
heatbit.com
Website
heatbit.com
Category
Appliances & Electronics
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 81% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Got my money back been waiting for there delivery for more than a year. Only false hope and promises.
Response from HeatbitJul 19, 2025
Dheeraj,
Thanks again for sharing your thoughts. As we mentioned earlier, those delays were never what we planned for, and we understand how frustrating it was. We’ve always processed refunds when asked, and we hope that showed our intent to make things right where we could.
If you ever consider giving Heatbit another try, we’d be glad to offer a better experience.
KE
Kevin
Ordered a Heatbit Mini in June of 2023.
Ordered a Heatbit Mini in June of 2023.
The product has never been shipped. Every inquiry to Heatbit has been answered with placating word salad replies on how you will be updated on shipping, and how you are high on the shipping priority.
None of that seems to be true. It is only a delay tactic to put one off.
Now they are doing the same thing after I asked for a refund.
Their customer service is only a AI computer generated quasi-human. No human will correspond with you, and they refuse to talk with you on a phone, or via email.
This company seems more and more like a scam/con-job!
Response from HeatbitJul 19, 2025
Hi Kevin,
Sorry if our replies ever felt AI, that was never the intention. We just try to be polite, but we get how that can come off the wrong way, especially when things aren’t going well.
We hit some bumps early on, and while that’s not unusual for new products, it doesn’t make your experience any less frustrating. We’re really sorry for the hassle, and we did our best to handle the refund fairly and in good faith.
If you ever feel like giving Heatbit another shot, reach out to support, and we’d be happy to offer you a discount. Would love to make your next experience a better one.
JB
Jeff B.
Garbage and wasted time…
I ordered pre ordered heatbit and waited 18-20 months for it. It was a year behind the promised date. Was excited when I finally Got it BUT IT didn’t work. Tried every fix that their customer service suggested. Tried to make it work for 2 months with their CS telling me to do this and try that. Nothing worked. This product is junk. The CEO is a fake and a lying chump. Their customer service is inept. Don’t waste ur money on this crappy product.
Response from HeatbitSep 10, 2023
Dear Jeff,
Unfortunately, we can not accept your request to send you a FREE unit IN ADDITION to the FULL REFUND you already received. The threats to post negative reviews and brigade with others to do so will not change that.
You request to compensate you for the ink you used to print the packaging label left us slightly puzzled, as you are the first customer to ever ask for it. Unfortunately, the transaction fees to send that will likely be much higher than the actual value of the bits of ink you used, so, we do not consider it as a reasonable transaction.
CW
C.W.
Won't connect to wifi
Won't connect to our wifi via the app. No requirements listed on the website and customer service is nil. Very disappointed.
Response from HeatbitFeb 15, 2023
Please, make sure to email [email protected] for the support team to assist you, if you have not done so already. Most of the issues are resolved quickly
JA
James
Received the Orange Heatbit today
Received the Orange Heatbit today. Gorgeous! But so far, it won't connect. I've been in the queue for tech support for about an hour... had a tech say "hello?" but never responded back, so I'm still waiting.
I have starlink internet, has that been an issue for anyone? I have another Heatbit on order, so I don't know if I got a lemon or if they simply don't work with Starlink.
Response from HeatbitFeb 15, 2023
Please, make sure to email [email protected] for the support team to assist you, if you have not done so already. Most of the issues are resolved quickly
WO
Woodelles
Apparently this is vapor ware
Apparently this is vapor ware. Product never received.
PT
Phillip T S.
Ordered at the end of November and still haven’t seen my product.
Ordered back in November for a February delivery and haven’t received my unit yet. Concerning issue is I’m not getting any updates and no one has bothered to reply to my questions about where my unit is. I’ve sent messages to their FB site and the support team via email. Disappointing as it sounds like a great product and I liked the website. So far the customer experience has been non existent. Not sure if I’ll ever see my product. We’ll see. Going to give it another week or two and then contest the charge and contact the better business bureau I guess.
Response from HeatbitOct 24, 2022
Indeed we had some delays on delivering the product. The good news is we are finally shipping. Hope you like it when you receive it!
The customer services has been revamped as well and both [email protected] and chat through the Heatbit mobile app are available.
