Pauline S.
My heatbit came and then literally blew up…
My heatbit came and then literally blew up with a big loud bang and sparks of light flying after just an hour or so. The support team were fantastic....had me send back the heater, recreated the order by upgrading to the next level model. Even though I wanted my heater for our cooler summer evenings I feel that the customer service was outstanding and worth the wait. Thank you!
Response from HeatbitMay 15, 2026
Hi Pauline, Thanks so much for the 5-star review! We're really glad our support team could assist quickly and arrange the upgraded replacement for you. We truly appreciate your patience and your kind words. We're here for you if you need anything in the meantime! 🌟




