The first heater that mines bitcoin. Quietly.The way to decentralize and mine bitcoin while quietly warming a room. Yes, this is the start of an appliance revolution.
Heatbit (heatbit.com) has 334 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
heatbit.com
Website
heatbit.com
Category
Appliances & Electronics
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 81% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Ordered 2 Heatbit November 2023 order is still not complete.
Response from HeatbitMar 11, 2026
Hi Dan,
Sorry for the delay with your order. This happened due to an internal system error on our side.
According to our records, both of your units were successfully delivered in January. We hope everything has been working well and that the devices are performing as expected.
If you’d like, feel free to share your impressions of the devices.
And of course, if anything comes up or you have any questions, our support team is always here to help.
HE
Heartflash
To be honest
To be honest, I did not get it til it was warm and it is still sitting in the box in my garage. I will open it and run it as it gets cooler
Response from HeatbitMar 2, 2026
Hi there,
We’re sorry to see such a low rating and would really like to understand what went wrong.
If there’s anything about the device or your experience that isn’t as expected, we’d be glad to look into it and help get things sorted. At the moment, we’re unable to locate your order details based on this review, so we don’t have a way to reach out directly.
Please contact our support team at your convenience. We’ll be happy to check everything and assist you personally.
AC
a Canadian E.
Bought a heatbit unit a few years ago
Bought a heatbit unit a few years ago. When I received it it had a few broken fins (but that could be from shipping). Then I proceeded to setup my heatbit account and attempted numerous times to connect with the unit but consistently failed to do so, therefore t reached out to customer service on multiple occasions just to have to reset the unit over and over again only for it to never connect and because of this I've never had been able to receive any Satoshi from the unit.
Response from HeatbitMar 2, 2026
Hi there,
We’re really sorry to read about your experience, especially the connection issues and the trouble getting the unit properly set up. That’s definitely not how it should have gone.
Unfortunately, we’re unable to identify your order based on this review, so we don’t have a way to check the history or see what was previously done. If this issue was never fully resolved, please reach out to our support team directly.
We’ll be glad to take a fresh look and do everything we can to help you!
JE
Jacob E.
Disrespectful to customer base
I was excited by the concept and innovation behind HeatBit and became an early adopter, paying in full for three HeatBit Minis. Initially, I understood the production challenges and remained patient and supportive. However, for nearly two years, I received nothing but monthly excuses and shifting timelines.
What finally broke my support was seeing a steady stream of units sent to YouTube influencers for promotion—long after I had placed my order. It was clear my fully paid heaters were deprioritized in favor of marketing efforts.
Eventually, I requested and received a refund. But the fact remains: HeatBit used my money, interest-free, to fund influencer campaigns and build media presence rather than fulfill customer orders.
They did not take care of me or treat me with any respect. I bought the original heatbit and I was treated horribly.
Response from HeatbitJul 18, 2025
Hi Jacob,
We’ve said it before, and we’ll say it again — we messed up. The delays, the lack of clarity, and the rough refund process. None of it lived up to the standard we want to set. But we’ve taken those hits and learned from them.
Thanks again for your early support, and sorry once more for how things turned out. If you ever feel like giving Heatbit another shot, just drop our support team a quick note — we’ll make sure to do something to make your next experience better.
TR
Tracku
HeatBit Mini, a SCAM company.
I was excited by the concept and innovation behind HeatBit and became an early adopter, paying in full for three HeatBit Minis. Initially, I understood the production challenges and remained patient and supportive. However, for nearly two years, I received nothing but monthly excuses and shifting timelines.
What finally broke my support was seeing a steady stream of units sent to YouTube influencers for promotion—long after I had placed my order. It was clear my fully paid heaters were deprioritized in favor of marketing efforts.
Eventually, I requested and received a refund. But the fact remains: HeatBit used my money, interest-free, to fund influencer campaigns and build media presence rather than fulfill customer orders.
Additionally, their advertising is misleading. I was informed by the team that I am not mining Bitcoin with these machines as Non-KYC, and any sats you do receive are tied to KYC—there’s no anonymity here.
Response from HeatbitJul 18, 2025
Hi there,
Thanks for taking the time to share your thoughts. We understand your frustration and sincerely regret that the experience didn’t meet your expectations.
As a young company, we hit some serious bumps in production and logistics early on, which pushed timelines way past what we aimed for. It was never our intention to keep you waiting that long, and we understand how disappointing that must have been.
Regarding the units sent to influencers — yes, a few were shared to help build awareness, but that was never meant to come at the expense of our early backers. We deeply value the trust you placed in us from the start.
About the mining and privacy concerns, we’re sorry if our messaging came across as misleading. To clarify, using Heatbit does not require completion of a Know Your Customer (KYC) process. The only information we ask for is a phone number, which is needed to register the device in the app. This is outlined in our Terms & Conditions. We’re committed to protecting user data and keeping things as simple and transparent as possible.
We’re glad your refund went through, and we sincerely appreciate the support you gave us early on. If you ever decide to give Heatbit another shot, reach out to our support team, and we’d be happy to offer you a discount on your next device. We’d love the chance to make it right.
DP
Dan P.
Expensive Paperweight
Well if you are looking for something that only makes Bitcoin then I guess that's the only thing this thing does . Heat doesn't work and air cleaner only works alone not while making Bitcoin. So just and over expensive Bitcoin machine. And customer support are even worse . Waited over a year for not much.
Response from HeatbitMar 2, 2026
Hi Dan,
We’re really sorry about your experience. I understand how frustrating that must feel, especially after waiting so long.
Just to clarify one technical point: the unit always filters air whenever it’s powered on. It has two selectable modes: heating or air purification, but in both cases, air is continuously pulled through the filters. The “air” mode simply runs without heating or mining, while the heating mode includes mining to generate warmth.
We see that you previously contacted our support team, and we replied, but we haven’t received a follow-up from you. It’s possible the message didn’t reach you.
If the unit is still not performing properly, we’re absolutely ready to step in and resolve this, including arranging a replacement if necessary.
Please reply to the last support email or reach out again referencing your earlier case.
DV
Diablo V.
Fake and misleading
Fake and misleading. Avoid this scam.
Response from HeatbitJul 18, 2025
Hi there,
We were unable to find an order under your name in our system, so we’re unsure what happened. However, we’d really like to understand. If there’s been an issue with a Heatbit device or an order, we want to help.
Please reach out to our support team at [email protected], and we’ll make sure your case gets the attention it deserves.
Looking forward to hearing from you.
