Johmel T.
Great customer service and very…
Great customer service and very knowledgable staff. Delivery was lightning fast as well and item came packaged very nice and secure

The hearth Mart is the leading online store for all kinds of fire pits, grills and pizza ovens. Shop now to create your perfect living room or backyard gathering spot!
Hearth Mart (hearthmart.com) has 38 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Johmel T.
Great customer service and very knowledgable staff. Delivery was lightning fast as well and item came packaged very nice and secure
RJ
Great experience. My order was delivered in a timely manner with free shipping (and free returns if needed). I haven't installed the item yet. Will update with photos once installed. I would use them again.
Taco G.
Quick delivery, best price, and amazing customer service. I love the new fireplace. 🤙🏻
C. M.
Hearth Mart was great to do business with. Their pricing was fair, shipping was fast, excellent service after the sale.
Laurence D.
Delivery on time and product as described.
Christopher P.
I have never received this item
Response from Hearth MartJun 6, 2023
We sincerely apologize for any inconvenience this may have caused. Our team has made multiple attempts to reach out to you via phone calls and emails to inform you about the current status of your order. Regrettably, we have encountered unexpected circumstances that have led to a delay in the availability of the item you have ordered. We understand how frustrating it can be to wait for an eagerly anticipated item, and we truly empathize with your situation.
thomas F.
your price was lower. and the delivery was free. which is huge for me. and it came in a very timely fashion. and the condition was excellent. now all I need to do is get time to season the grill 😉 I'll be checking your site for time to time for more deals. thanks so much
Gary D.
After a week my order was still not shipped. With Amazon it would have shipped in a day. Wasn't worth the 10 dollar discount since I haven't received the product nor has it shipped.
Response from Hearth MartMay 31, 2023
We apologize for the delay in shipping your order. While we strive to provide timely and efficient service, there can be unforeseen circumstances or logistical challenges that may result in delays. We sincerely apologize for any frustration or inconvenience this may have caused. If you would like an update on the status of your order or if there is anything we can do to expedite the process, please let us know. We value your satisfaction as a customer and will do our best to address your concerns.