HealthyPets.comReviews of healthypets.com

I paid $10 extra for 2-4 day shipping. Took 11 days to arrive. No tracking, no email saying when my order shipped, nothing.

I received three bags of large size Covetrus Script Pill Pals. Two out of the three bags were unusable; the product was dry and crumbly, and I was unable to form the Pill Pal around the medication. I called Customer Service, and I talked to Samantha H. She advised me to take a picture, so she could show her supervisor. I complied and have heard nothing back to resolve this situation.

I waited for months and they didn't send the item. I don't want to wait any longer and asked to cancel the order, they also canceled it, but did not initiate a refund, I have to file a dispute with paypal.

Still awaiting the majority of the order. Received one small item.

I placed an order in May 2020 and am still waiting. The vendor is non-responsive despite repeated emails. This vendor will take your money and not deliver.

I would give zero stars if I could. Perfect example of “buyer beware”. Please be very cautious buying from this company!!!!! I purchased an item from them, and had to return it. It was returned in August, they still will not refund me. Despite multiple telephone calls, now I cannot even get through to customer service, and no one returns calls. So I am just out over $50 for an item that was returned to them, in brand new condition. They should be put out of business for treating customers like that. Essentially stealing money.

The products are fine, but be careful about using their autoship. I tried twice to get it stopped. The autoship kept coming. I just now tried again and asked them to take back the product they just shipped. They said they would allow me to return, but it would cost 20% of product cost. BEWARE.

They don't accept refunds. Shop on other online sites.