HealthyPets.comReviews of healthypets.com

I purchase 4 items from healthy pets. I received 2 of the 4 items. So I had paid $150 and received half of my order. I've called them several times. I've left three messages. I've sent an email. I have not heard from them, nor have I received the other half of my order. This is the worst customer service and worst experience I've had with any pet company. Do not purchase from them. It really doesn't matter if you get a good price if they don't send some or all of the items AND then they are not reachable to help resolve the issue. I will dispute this with my bank and contact the Better Business Bureau in California (where their headquarters is). I am very disappointed with this company.

I purchased on June 26th using Paypal. The company showed as in stock. After several says nothing was shipped. I contacted them on July 3rd. Said it was to be back in stock on Monday the 6th even thou it showed as currently in stock that day. Monday came and went. On Wednesday still not shipped. Tried to call in the morning. On hold for 30 minutes and no answer. Tried twice that evening and after one hour the "you are next in line please hold" system hangs-up. Now I see that they have a severe habit of doing this. Never again Healthy Pets!!!

Order item on 6/10. On 6/17 tried calling, waited for 45 minutes on hold and gave up. Sent emails to cancel order which were never responded to. Then on 6/24 got email saying item shipped. Will be disputing the charge. Not paying for item and since can’t reach them to return it. Terrible company.

It is worst than one star, item in stock, no deliveries no email, nor do they answer phones. Just like entirely let’s and went to read they are one and the same, never again

I have my order since Feb, and its still pending 4 months after. Never reply email. I called and wait for 30 min. Nobody pickup the phone. Scam company.

Terrible company. 1 month after placing an order, and despite an email saying it shipped, it has yet to arrive. I've contacted the company via: their chat bot, email and voicemail and there has been no follow up from Healthy Pets. Stay away.

Ordered flea and tick spray May 29th and have heard nothing from this company. Attempted to call and gave up after 1 hour on hold! I will never order from this company again!! I truly believe no one is listening!!

Absolutely horrible company. I ordered Omega Alpha OptiPet a month ago and have not received it yet! I've emailed the company twice and no response. Called the company many times and no one seems to answer the phone. My sister ordered the same product and has had the exact same issue as me. I think the BBB needs to investigate this company. Seems to be a fraudulent company where they quickly take your money, yet never send the products you order. Stay clear of this company!......Go to BBB and post a review, I just did.