HealthyPets.comReviews of healthypets.com

Rip off company. paid extra for shipping 2 day never recieved order. Charged card immediately-web site states no charge until shipped. Very unhappy with all the aggravation and wasted time. Stay far away from this company

Ordered over a month ago, still not shipped. No response from company. Had to file a claim with PayPal. Total fraud

No, I have not received my order. I checked your website for a number to call or an email to write to you but there is NONE which makes you look like a shady operation. My money was canceled to you and I ordered and received the product from someone else.

Ordered an item 02/24, and on 03/09 it still hasn't SHIPPED. beyond ridiculous, don't waste your time or energy

Canceled order after being told it was back ordered for three weeks. Fast forward a month and I order again as they show in stock and they send two orders a week apart. No responses to emails. Over a month to wait for refunds and seriously the worst customer service.

This company is hands down one of the shadiest companies with which I've ever shopped. Twice now I've tried to place an order with Healthy Pets. Both times, apparently the items I ordered were on backorder. If that's the case, then updating your website to reflect the low inventory would be the appropriate thing to do. Or - here's an idea - contact the customer to alert them to the delay!!! After waiting more than 3 weeks for my items to arrive, I decided to try to contact HP for an update. I called 4 times AND emailed twice and still HAVE YET TO RECEIVE A RESPONSE! How on earth are they on business if this is how they operate!? Disgusting. I finally just now got through to someone + asked them to refund my account. The fact that I had to go thru all of this trouble + the fact they never alerted me - whether thru the individual listings on their website, or via email/phone is inexcusable. Instead, I took my business to PetGuys.com. With them, the order got here in 3 days + they offer free shipping on their website. They have definitely made a loyal customer out of me!

I paid for 2-4 day shipping. I ordered it Feb 17 it Was delivered March 3. I contacted 2X and was never responded to.

I have never experienced Customer Service as bad as HealthyPets.com. I ordered Dasuquin for my dog on January 29th. As of today, March 2nd, 2021, I have still not received it. The first couple of weeks after my order I was told twice that 'it will ship today.' After that, contacting either by email or phone was impossible. No one ever picks up the phone and if you choose to get a 'call back' no one ever calls back. NEVER AGAIN. Amazon carries this product and they never fail.