Leisa-Miller H.
5Star Customer Service
It’s hard to see any reviews with less than 5 stars, but sadly I too received a call back from a customer service representative stating someone would give me a call within 24 hours plus I would receive an email about our conversation and my issues. That never happened but I emailed my previous customer service representative Natasha and she took immediate action to satisfy my needs as a repeated customer for years! Don’t give up communicating with this company because they do care about their customers, it’s just might be one employee not doing their job that is the issue. The products are top notch in every category and usually their customer service department is very knowledgeable and reliable to satisfy customers. Thank you Natasha! Happy Customer For Life
Response from HealthyLineJan 12, 2026
Hello Leisa, Thank you for taking the time to share your experience and for your honest feedback. We sincerely apologize for the initial lapse in follow-up and understand how frustrating that can be. This is not the level of service we strive to provide. We’re very pleased to hear that Natasha was able to step in promptly and take care of your concerns. She truly embodies our commitment to our customers, and we will be sure to recognize her for going above and beyond. We appreciate your loyalty over the years and your kind words about our products and customer service team. Your feedback helps us improve, and we value the opportunity to continue earning your trust. Thank you again for your patience and for being a valued customer—we look forward to serving you for many years to come. Your HealthyLine Care Team!