Healthy & ActiveReviews of healthyandactive.com

All positive ratings are fake and just they want to steal your money ! Stay away from this bulls... company.

Shipping was expensive and arrived a bit late. Also the goods on their site are overpriced, so it'd pay to shop around.

The product I purchased ripped/broke the very first use. I contacted support, and was sent a replacement. The replacement ALSO broke very. first. use. I then requested a refund, they agreed, then sent me an email saying I was getting a credit. I complained, to which she said she had made a mistake in the email and I would get a credit (most likely was a copy/paste email, but she was too lazy or didn't think to customize it? idk). Then a week or so after I had sent the product back (at my own expense mind you) I emailed and asked when I could expect a refund, and received an email where she didn't even answer the question (basically said "it was issued"). So I asked...yet again..., this time I got another cookie cutter email that said i was charged a 20% restocking fee.. I emailed AGAIN saying I shouldn't be charged a restocking fee since I wasn't told that in the beginning, received a condescending response that basically said I need to read more thoroughly (further down the email it said the refund total did not include a restock fee, but how do I know which was the mistake, the total or where it said there was a fee???), so I replied to her again expressing that I wanted to shop with them in the future but I was frustrated at their service and products. I received a straight up condescending, rude response from customer service. Products are junk. Customer service is junk.

The correct items arrived in the time frame specified on their website. One of the items was defective, so I called the company and they sent me a new one immediately, without making me return the defective one. I think Nordsrom's even makes you non-working items back. Awesome service, and the best pricing online.

i purchased an extension device from healthy&active which wasn't defective, but was designed very poorly. It would fall apart upon every attempt at use. I wrote to customer service requesting to return the item and get a refund, but they do not have a policy that allows that. I would avoid using this retailer at all costs.