Healthy & ActiveReviews of healthyandactive.com

They claimed delivery to my mailbox but I checked. support told me sometimes tracking can say delivered but it may take a couple more days. That’s super sketchy but i waited and 3 days later it still did not show up. I asked for it to be sent or refunded and they refused. Instead send me a pdf to fill out that is not editable. I would have to have a printer and a scanner to fill it out and email back. I explained and asked for the product one last time because I don’t have entire office so I can jump through their hoops. They still refused a refund or to send me what I paid for. Never buy anything here if you really want to receive it.

Absolute SHITFEST. Customer Service is NOT A PRIORITY. Apparently each "department" COULD NOT POSSIBLY DISCUSS ANYTHING WITH EACH OTHER to remedy a customer issue, let alone HELP. Dear Customer, TOO BAD SO FKN SAD, Sincerely, Juan Customer Service Representative 844-778-4738 (US/Canada) 714-907-1030 (International) Monday - Thursday 8:00 AM to 5:00 PM PST Friday 8:00 AM to 4:30 PM PST

They do not provide refunds but store credit only. Additionally - they auto ship so orders cannot be changed even 5 seconds after placing order. Customer support is email only and they have no pre paid postage for returns and charge a disposal fee even for sealed unopened products. Horrible.

Awful customer service. I emailed and called within one hour of placing my order and they act like there is nothing they can do. Avoid this merchant. There are so many other options don’t waste your time with terrible customer service.

Received a defective device. Customer service is abysmal. They constantly play the delay game and want more info. I sent them one video showing what was wrong and they did not understand what they were looking at and want another video. You can buy the same products on Amazon at a far cheaper price.

WHY DO THEY NOT ANSWER REQUESTS FOR ORDER INFORMATIONi HAVE MADE MULTIPLE REQUESTS NOW!

Avoid. Item never received. Check all the reviews here and you'll see a common theme of undelivered items. Will now start the process of trying to get a refund. I have my doubts as to my success.

Whatcha out !!! They offer fast international shipping but the Customs are waiting for your package to charge you taxes. On top of that, when I was shopping, I was shopping in CAD (Canadian Dollars) but at checkout they charge you the same amount but in USD. I reached out to the Customer Service by sending them screenshots with the proof and "Adriana" simply wouldn't accept charging me what I was supposed to pay, she simply said "We're an American company, our funds are in USD".... So why does your site offer to choose Currency ? CAD on the site is only an "Estimate" - "A Courtesy", bunch of idiotic answers.