HealthPartnersReviews of healthpartners.com

Was billed over $500 from what was expected to be a simple appt. The provider added extra labs without any explanation and repeated information only to say no, that wouldn't work for you. Well then why waste 20 minutes going over it, not once but twice? The provider was clearly just trying to extend the visit so they could bill at a higher/more expensive rate. The worst part is that they messed up and didn't order all the labs I needed based on the form I brought in so I had to go back and pay even more for the 2nd round of labwork. The provider never really seemed to have any empathy for my condition and basically just lectured the entire visit instead of listening to me. And I'm stuck with a huge unexpected bill with no recourse to fight it because the provider's word is taken over all else. I'm now unable to trust any provider I see going forward that I won't get stuck with a huge bill. Definitely never going back here for any routine care and not for any recommended tests as I don't trust they'll help get insurance to cover it like it should be. I don't even trust other providers now.

I love my healthcare provider, but HealthPartners sucks! They charge your insurance company money to send your healthcare provider a message (the only place I’ve been to that does this) and their version of MyChart basically offers no access to any health information… It’s really gross to feel so taken advantage of. You have to pay money to ask your provider a simple question but HP really doesn’t give you anything of value; your provider does in the limited capacity that they can.

I brought my son to healthpartners today. The doctor was 20 minutes late. I didn't expect an apology but it would have been nice. The problem I'm having is when my son brought up an issue he's having the doctor literally said "I don't know what to tell you. I don't have time for this." Never again.

I had a form that needed to be filled out and signed by my doctor. They took their sweet time with the form and caused to me have my license suspended. Now I cannot drive and nobody seems to care that much. Apparently, nothing can be done until Wednesday and it is Monday. Keep in mind that I sent this at the end of March, and then again last week.

Worst health insurance I’ve ever had. They actually quoted me a $325 premium for a Medigap policy. More than double the average rate.

Only open on weekdays,,,,,,,nice cushy doctor job when he won’t renew my prescription for blood pressure medication until I see Dr. Ladner again? I hated him the first time, why would I go back, he was a ass, that refused to return phone calls for more than a month

Phones do not get answered and their provider portal is unable to find facility via NPI or Tax ID which means it is impossible to verify eligibility and benefits. Their refusal to answer their phones makes their whole operation seem illegitimate

Being new to the area, finding health care has been challenging. I find Health Partners to be understaffed and getting appointments can take several months. Nobody answeres the phones. I have been finding better care outside of Health Partners in the Minneapolis area. There are many other options to get an appointment within a few days.