HealthLabs.comHealthLabs.com offers an expansive collection of lab test categories and test types at discounted rates. Simply order your blood or urine tests online, visit a local lab near you to give your blood work or urine sample for testing, and receive your results quickly and confidentially in your HealthLabs.com account within 1-3 days.
HealthLabs.com (healthlabs.com) has 4,246 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jose
Fast reults less than two days
Response from HealthLabs.comOct 4, 2019
Thanks for the outstanding review! We understand how stressful waiting for answers can be, so we aim to provide our patients with timely results. We hope to provide you with awesome service for your future testing needs.
Dawn C.
The lab technician seemed a little irritated because I didn't know how to do the kiosk check in system at the lab. I like the quick private results and the online order is easy to use. I was disappointed to see that I had to pay $95 to talk to a doctor though. I had a question but didn't want to pay that much money to ask it.
Response from HealthLabs.comSep 23, 2019
Thank you so much for your feedback! We work hard to provide fast results. We hope you'll take advantage of our quick results the next time you need tests run!
Dinesh P.
I was anticipating 15 mins atleast tocomplete test but it was just 5 mins
Response from HealthLabs.comJul 15, 2019
Hi! We're so glad to hear that our lab test was administered in 5 minutes instead of 15! We make an effort to provide our customers with the highest quality of service, and we're glad to see that we exceeded expectations. Please let us know if there's anything we can do that would switch your rating from 4 stars to 5 stars.
Fred H.
The good: I ordered two test. Easy to find the test and pay. I received my lab requisition within one minute. I was at the lab at 8:00am and was out by 8:15am. The not so good: I requested the expedited service to get my lab results back “within 24 hours” and an update “within 12 hours” at a cost of $49. I received no update or lab results within the timeframes given. I called customer service and one of my labs was ready, but it was not posted to my account until I called. I was told the other test takes longer than 24 hours and after research this is correct. It’s a highly sensitive RNA test. The other lab result came at 61 hours. I did receive a refund for the $49. I would suggest fixing your algorithm to not accept the expedite on test that will take longer than 24 hours. Overall a good service and the customer service reps were friendly and helpful.
Marc
Good product, easy to order and use. Only complaint was the recommendation that no appointment was needed. Ended up waiting over an hour at the selected lab to be called into the back.
Elsa T.
The process was easy and it was prompt, however paying 49.00 is a steep price to expediste your results. I have used different online labs and they offer results the same day and without a fee.
Elaine P.
Good experience, can get information about your health without paying for a doctor's visit to order bloodwork.
Raychelle C.
Customer service and prices were excellent. This is a 4 star rating only because I live in a remote place and no quest or labcorp locations were available to select on the Health Lab testing location map in my state. We have health services here which both use Labcorp and Quest for testing, but the organizations use different names and don't show up on the Health Lab maps. Receiving my lab order and the results were a little delayed and I had to call customer service twice. However, the reps were friendly and got everything taken care of right away. I would use this service again!
