Barbara
Customer service was quick & helpful
Customer service was quick and very informative. NaKisha was extremely helpful. I will be ordering again in near future.

At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
HealthCentralUSA.com (healthcentralusa.com) has 701 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Barbara
Customer service was quick and very informative. NaKisha was extremely helpful. I will be ordering again in near future.
Pam W.
They responded to my email the same day and advised that the product was out of stock. And if I wish to cancel they would issue a refund. Should be back in stock and possibly in a week or two.
Carla
Tracy got back to me within a couple of hours to let me know why I didn’t get my order. I had made a mistake in my order and my item was not in stock. Tracy sent me a refund and texted again to apologize for any inconvenience.
Dana W.
I placed an order for a vitamin e oil. It had been a few weeks and still did not receive my order, so I sent a message for an update. Upon review, my order was currently out of stock, with no time frame for when it would be back. I heard a response within 24 hours, and was immediately issued a refund and details as to why my order could not be fulfilled. I'm sorry we could not do business, but thank you again for taking care of this situation in such a timely manner.
Sandy B.
Tracy gave excellent customer service. I appreciate the speed with which she addressed my question.
Danielle S.
I ordered back on March 13th, it's now May 5th, almost 2 months later, and still nothing. Disappointing.
Response from HealthCentralUSA.comMay 5, 2023
Attention: (For quickest help simply send us a message on our "Contact Us" page. Before leaving a review please see the following. Most Common Customer Service Issues and Fix's * Please check your order confirmation to confirm you put the - Correct shipping address - Chose the proper shipping method. - Received wrong product. About Us: - We specialize in sourcing hard to find products this often times results in temporary stockouts that can happen within minutes of receiving stock. - We specialize in sending products in the continental USA. - We currently fulfill over 23,500 orders each month. Our reply to this reviewer: Hello! I am sorry to hear about your issue. I researched it and it looks like our customer service rep replied to your email. I will post their original response below. Thank you! "I researched your issue. If you check your order confirmation, it looks like you chose the local delivery option. Because you live outside our local Dallas area it created an issue in the system. So, I just canceled and issued you a full refund on that order. I am sorry for that inconvenience."
Ali C.
I ordered over a month ago and have emailed the company 4 times, no response. I tried calling but it's only an automated message. This company charged my credit care the same day I ordered but you can't even cancel the order on the website and there is no way to speak with a representative. I have never had a problem with a company before, but this is just awful. I would give 0 stars if that is possible. No communication at all from them, but they surely got my 110.00 payment for protein powder I still don't have! My order number is 86478. I ordered on 3/23
Response from HealthCentralUSA.comMay 5, 2023
Dear Ali, We are sorry to hear about the issue you mentioned in your review and would like to assist you in resolving it. To do so, could you please provide us with the order number in an updated version of your review? We look forward to hearing back from you soon and remain available to help.
Annalisa S.
My order was lost in transit, but customer service was great and quick from Tracy! Got a quick refund due to product not being in stock. Thank you!