HealthCentralUSA.comAt Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
HealthCentralUSA.com (healthcentralusa.com) has 701 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Sage R.
I wrote as I had not received an order and was concerned. I did send an order number and the date it was placed. Very quickly a response was received by me from Melody the order was unable to be filled and a refund to me had been placed. I was grateful for the quick response and actions taken by your representative. Thank you, Patricia
Jennifer F.
I made a purchase a months ago and yet to hear from this company. I have sent out a numerous amount of emails & all have gone unanswered. I am currently working with affirm and shop pay don’t get them pulled from the vendor list. I forgot to mention I am an attorney in the state of Texas.
Response from HealthCentralUSA.comAug 8, 2023
Hello! We are sorry to hear that. Please check the email address you are sending it to and make sure there is no misspelling. Send email to the same address you see on this trustpilot listing or the Contact Us page on our site. Thank you!
Paul W.
Fast response, resolution of the issue right away. Thanks Tracy
Ljuba T.
On July 6, 2023 I placed an order for nearly $50. Two weeks later I followed up with email. I was told the items are not in stock. A complete lie -all of the items arel listed on the website as available. 25 days later I still did not receive my order. This company is a fraud.
Response from HealthCentralUSA.comJul 31, 2023
Hello! We are sorry to hear that. If you check your order confirmation you will see for some reason you chose the Dallas delivery option but you put NY as the delivery address. This created an issue in the system. For your convenience we have canceled and refunded this order. Please place a new order using the correct shipping method. You can send us an email with your old and new order number and we will be happy to put a rapid dispatch on it fo you. Thank you!
Tish V.
Do Not Order from this website I never received my shipment and all emails bounce back and no person answers the phone my shipment is already paid for. I will be contacting my bank for fraud.
Response from HealthCentralUSA.comJul 31, 2023
Hello! We are sorry to hear that. Please check the email address you are sending it to and make sure there is no misspelling. Send email to the same address you see on this trustpilot listing or the Contact Us page. Thank you!
Tina W.
Do not order from this company. My order never arrived. I will be contacting the Better Business Bureau. I am also contacting the fraud department at my bank to get a refund from this company. What a disappointment.
Response from HealthCentralUSA.comJul 31, 2023
Hello! It looks like you are working with one of our customer service reps via email. Posting their reply below. Thank you! "I researched your issue. On your order confirmation, it looks like you chose Local Dallas Delivery which created an issue in the system. Don’t worry! I can get the order shipped to you. However, due to high demand the product is currently out of stock. We hope to have more in the next week or 2. Would you like to wait for the restock and we will get it shipped out at that time or we can issue a refund if you do not want to wait. Please let us know. Thank you!"
Judith K.
I had a mixup in an order and inquired about not receiving the item. Got an immediate response and a full refund since what I wanted was out of stock; also, there was an error (my own) in the order.
Vicki W.
I placed an order June 18,I still have not received my order, or any correspondence or replies to my many emails. However, my credit card has been charged. I will follow up and report and am asking my credit card company to do the same.
Response from HealthCentralUSA.comJul 31, 2023
Hello! It looks like you are working with a customer service rep via email. Posting their reply to you below. "I researched your issue. On your order confirmation, it looks like you chose Local Dallas Delivery which created an issue in the system. Don’t worry! I can get the order shipped to you. However, due to high demand the product is currently out of stock. We hope to have more in the next week or 2. Would you like to wait for the restock and we will get it shipped out at that time or we can issue a refund if you do not want to wait. Please let us know. Thank you! "
