Healthcare Supply ProsReviews of healthcaresupplypros.com

I ordered a lab coat because my teacher said I would need one for the next class period. This site had the cheapest one I could find and the arrival time of the lab coat was 1 week away. I told my teacher I ordered one online and that was going to be late, but he said that was fine. When the coat didn't show up in my mailbox for 2 weeks (one week after it said it was going to) I lost points in my class. I called to ask when my coat would arrive because if it wasn't soon, I needed to buy a different one. I was lied to and told it would arrive in 2 days. I called after 2 more days. I was told it would take 2 MORE days. After 3 weeks, it finally arrived. I was forced to borrow someone else's until mine come in. I called to complain, because not only did my coat take 2 weeks longer than it should have, I lost points in my class and I got absolutely no notification that it would be late. An email would have been just fine. The guy I was talking to said it was on back order. I told him that would have been great to know so I could have canceled the order and got a different one so I wouldn't have lost points in my lab class. He told that I "should have known" that the lab coat would be on back order because "things like that always are." I was shocked. I couldn't believe he just told me that. How on earth on I supposed to know that lab coats are always on back order?? Clearly, I don't have a lab coat. I've never bought one before. I tried to ask for a refund on the coat because it was 2 weeks late and I got no email or notification that it would be late or that is was on back order. I was told no, as the fact the coat was on back order was not the company's fault. I will not be buying anymore products from this site. Not only was I lied to about the arrival date 3 times, I was made to look stupid by one of your reps because I didn't know that lab coats are on the list of things are always on back order. I still would like a refund for a $20 lab coat that was 2 weeks late.

I have been very satisfied with all transactions, however I am Not happy with the continuous barrage of Emails urging me To write reviews. I like to be able to do the reviews when I am ready. Today I awoke to two identical emails asking me To respond. So far I am very satisfied with the products, but Will write a response later. PLEASE... No more Emails!!! Elisabeth REynolds.

The service rep was very helpful in resloving a major problem with the websites product display page. That problem could easily be resloved by the company setting up the product displays. I needed to order a set of 5 inch wheels for my dad's Gaurdian walker, easy enough. However, all the displays for the walker attachments HAD THE SAME PICTURE!! Even though the product SKU numbers were for diffrerent products, with the same picture for each product we can't tell what we are ordering. The web rep was able to decifer the codes and we ordered the right product which arrived in a timely manner and was correct. Another issue...they need to have a Customer Service telephone number on the web page. The only number on there was the ordering number which I had to call to resolve this problem. Overall, I'd use the company again, but they need to resolve this problem especially if an older person attempts to order any walker attachments given the usual age group that uses walkers.

Received my order the next day with ground shipping! Will definitely be ordering again soon!

Kareem stayed after closing to ensure that my wife received the med supplies that we needed,

I ordered my scrubs Monday, had them on my back Wednesday. Doesn't get much better than that!! :D The only part I didn't like was that i wasn't able to verify my order was placed online and nobody ever answered the phone when i called customer service. That could just be a staffing problem but still. Having never used this site before it would have been nice to verify everything was processing. So 1 star off for that, otherwise it was a 5star experience. Definitely will order scrubs here in the future.

Great prices, fast shipping and great customer service! Wonderful experience! We will definitely use this website again!

If I could give less than 1 star I would. I did not get the product I ordered and the people that I called on the phone were very rude and unprofessional. Two men were screaming at me at the same time on the phone! They advertised their product incorrectly and refused to stand behind their mistake. Save yourself the aggravation and order from another site!!