Healthcare Supply ProsReviews of healthcaresupplypros.com

I was pleased with the tens unit and it gave me new life relatively free of pain for about two days. The second day of use, however, it quit working suddenly. I tried it with new batteries and read several times all the information that came with it, but found no answers. I felt that I was teased with the system working for just about five hours. After I found no answers to the problem I contacted Biomedical Life Systems, Inc. to tell them of the situation. They likewise seemed to be puzzled and finally told me to return the unit to them to make adjustment by repair or replacing. I have tried to keep in touch with the company but had to be gone several days. On my return here the unit has not yet been returned to me. I called two times today to find if there is a problem in sending it, but was unable to make contact with the person I last talked to. Since I was to be gone several days over the past weekend I had previously requested that the unit not be delivered here while there was no one to accept it. It may be on the way now, but as I have not been able to contact the right party, I am not sure. I truly want it soon and working at its best. I hope that it arrives soon as I want to be able to cut back on my pain pills while receiving help from the tens unit. Maybe you can help me out with this.

I THROUGHT THE PRICE WAS TOO HIGH FOR THIRTY NECK PAPS. THEY USE TO BE ABOUT $28.00 now there almost $50.00 for 30.

I ordered 2 scrub pants and 2 scrub tops. I got 1 scrub pants and 2 scrub tops. I was charged for what I received, but there was no explanation. It did say there were 2 ordered and one delivered. Do I have one scrub pants on backorder? Will it be filled when it's available?

I received my scrubs in the mail that I ordered. They were the wrong size. Although frustrating, I understand people make mistakes, no big deal. I find the customer service number on the website and call to set up my return. I called 2 days in a row and left voicemails for someone to call me back. Of course no one ever called me back. Finally, a week later I called and was able to get someone to answer the phone. The customer service rep was very nice, and fixing my order. Overall you guys are making things right, but either return your phone calls left in voicemail, or don't have a voicemail set up at all.

Product is just fine, but shipping charges are absolutely way out of line. $3.50 for one 1/8 ounce product I can live with, but $7.00 for two in the same USPS envelope is absurd...

I loved the site - easy to use, and found my product quickly. Cheap, and got my package way sooner than I anticipated. BUT, when I got the tape I purchased all three rolls were stained. It looked like someone spilled pink juice all over the white tape I'd purchased. It works Ok...but I can tell it's not as sticky as I'd like. So, the product was meh, but service was good. May or may not buy again...as I'm almost out of the tape since I'd had to throw away a nice portion of the stained stuff.

There is no link to send email to seller. Need contact by email. Also there is no way to see recent orders or track orders. Need a link for that. Otherwise, Very prompt in calling me back

I was a little surprised when i did not receive the item I purchased after a week of waiting. I called and talked to them about it and they said they don't state whether the item is in stock or not... True, they don't. But they had a problem with their supplier having the item ordered in stock. I finally received the item (they did upgrade shipping to FedEx next day). Still not best practices in online shopping.