Jackie K.
Not as advertised. 3R laser, not 3B. Laser pointer, not a therapy device
I wish I could figure out how to replace or edit my original review. I purchased the Domer 1000mW Laser therapy machine. I’ve had it for about 1.5 years now and in my honest opinion, it does help with pain control. There are a few reasons why I rated this review so low. The biggest reason for my low rating is that I spent nearly $1000 on what I thought was a 3B laser, as it is advertised. You know what? It isn’t, it is a 3R laser. The strength of a 3R laser (it says so on their own box), which are not typically used for therapy because they have less than 5mW of power. It is compared to a barcode scanner, laser pointer, etc. The actual device is a copy cat of Grady Medical’s, Grady “VetFlash.” Please look it up. The box has a picture of the device, but it isn’t quite right. I’ve now completed extensive training that my job requires on laser therapy and safety. The eye protection should have the level of protection it covers on it or they could just be sunglasses. With all this being said, I regret my purchase because what am I actually using on my already painful body? Did I spend $1000 on a glorified laser pointer? The product isn’t what it advertised as and I wish I would have known that. A REPLY TO THE COMPANY’S RESPONSE: What was said from Domer is not true. I have proof of being sold a NOT AS ADVERTISED MEDICAL DEVICE. You are continuing to say that it is a Class 3B Laser, when I can prove what you are saying is not true. If you would like me to continue to elaborate and post on how others can check their own machines on what they spent their money on, I am more than willing to do that. Until then, I will be reaching out to seek a full refund.
Response from Domer LaserAug 24, 2026
Thank you for sharing your concerns. We would like to clarify one important point regarding the laser classification. Domer therapeutic lasers are class 3B devices, not class 3R laser pointers. If your package printed 3R Laser is printing mistake. I checked your purchased at January,2025. If there is any problem of our 1000mW laser therapy machine, we have 30 days trials warranty, you should connect with us for return at February 2025. Not after you used one and half years to speak bad of our machine and ask for the refund. We think you connect with us and made the bad review on the review website is just want to fraud us. For all the nonsense and fraudulent behavior, we will not meet your requirement. otherwise, you will use your method to fraud more people.



