ErinPCI
The only thing I do not like about your…
The only thing I do not like about your site is that you charge before the service is actually completed. Then, if something happens and the person never shows, we are out the money. Your customer support is iffy at best as I have tried to recoup money before on an unused order and no one ever responded to my email.
Response from Health StreetJul 26, 2019
Hi Erin, I am so sorry if you didn't get an email reply. We ABSOLUTELY have a lifetime credit for any unused services, and you don't need to do anything to access that credit other than mention you wish to use the credit on your next order. We pride ourselves on outstanding customer service, so it pains me to hear we missed responding to an email. FYI, we are also working on an upgraded support system that will ensure no customer support messages fall through the cracks. Let me know if I can help in any way! Jared.



