Heal.meReviews of heal.me

⚠️ Update: Please read before working with Heal.me. Since posting this review, Heal.me has repeatedly published my full name and business name across multiple platforms after I shared my experience, including in responses and posts designed to be searchable online. I believe this has been an attempt to damage my reputation for leaving a negative review. One such response included a link to a private onboarding call that I had no idea was being recorded. I reported it to Trustpilot, and it was removed. Unfortunately, the public targeting has continued elsewhere, including on Reddit, where they created a post using both my name and business name in the title. Ironically, everything that happened after I posted this review only reinforced my original concerns. I own a multi-practitioner wellness business in New York City and was considering Heal.me for SEO and client exposure. Instead of a discovery call about the platform, I spent much of the conversation being told my website was "better than most" while receiving very little actionable feedback. Mike also pulled up other practitioners' websites to criticize them, asked whether I knew what SEO was, and ultimately tried to sell me website services. I'm always open to constructive feedback. My issue wasn't the criticism—it was that the conversation felt designed to create insecurity immediately before an upsell rather than help me evaluate whether Heal.me was a good fit. Afterward, I found other reviews describing a very similar experience. I shared this review so other practitioners could make an informed decision. I stand by it.

Updated--see below. AVOID Heal.me I was talked into joining Heal.Me by an employee that very soon was no longer with the company. My card was charged immediately, but this person failed to disclose the practitioner "verification" process. I received emails from another employee assuring me I would be verified. 6 months later and with $900+ dollars of charges, I am still not verified, so my profile cannot go live. Heal.Me has refused to return the charges, but continues saying they will remedy the issue. Unethical. Feels like a scam. Update: after two employees told me they would remedy my credentials issue--which was never resolved, I posted this review. After posting, I was quickly contacted by someone in a high ranking position who asked what could be done to help. At this point which is months later (started in Sept of 2022) I have spent so much time on calls, emails, discussing how to get a refund with my credit card since a refund was never an option directly with the company, I had let the situation go. This person wanted me to give it all a fresh start with a free year of membership. If this is what I've gone through just to get onboarded, I can't imagine what might be next actually trying to utilize the platform. The onboarding seemed like a clear indicator of potential issues and more time wasted. I just want to be free of this and am fine donating the membership fees to a startup which is trying to do good, but not working for me. I appreciate the effort, but I fully realize it is to get me to take down this review--which was my honest experience. After crediting me the fees which I didn't request since I know the request to take down the review is going to follow, I get a request to take down my review. This process makes the "fresh start" and refund feel rather disingenuous. If this was easy to do, why wasn't it offered before I posted this review?