HeadshopReviews of headshop.com

Response from HeadshopFeb 22, 2022

Richard, looks like you had entered an incorrect address. Our customer support team was able to correct this for you but it seems like it did cause a delay. Sorry about that, we did try to minimize that. Please let us know if you have anything else there you need as I would be more than happy to help further.

Response from HeadshopFeb 28, 2022

Wishing you the best in everything, Ric! Above all else, your recommendation is truly valued and appreciated. We are very pleased about your satisfactory experience with us and thank you for letting us know. We look forward to doing business with you anytime soon.

Response from HeadshopFeb 28, 2022

Hi Serena! So sorry to hear about this. Please reach out to [email protected] at your convenience. Sure we would be more than happy to help you out and make this right. Glad you're happy with your item. Again, so sorry for the inconvenience and thank you for being one of our coolest customers.

Response from HeadshopFeb 28, 2022

Chris, I apologize for the inconvenience again. I must say that wrong items and shipping issues can be truly frustrating. We did our best to get you the correct item and we have done corrective measures to avoid this from happening again. Hope you have enjoyed your item and we really hope to see your next purchase with us. So sorry for the experience!

Response from HeadshopFeb 28, 2022

Hello Kennedy! Delivering goods without damage is among the courier management challenges faced by courier companies. Like the two of us, couriers too are for sure not happy when this happens. Thank you for the review and we hope to do business with you again soon!

Response from HeadshopFeb 28, 2022

Hey Thomas, we're delighted to know about the quick arrival of your item and that you had a great time with the ordering process! Thank you so much for sharing your review with us. It is always our great joy to receive one. Again, thank you and we look forward to seeing your orders soon!

Response from HeadshopFeb 28, 2022

Hi there! Sorry about that. Thank you for your feedback. We still have a lot of room for improvement. Please reach out to [email protected] and we would be more than happy to assist you with anything especially with OCB papers. Looking forward to hearing from you Galileo!

Response from HeadshopFeb 28, 2022

Sorry for the inconvenience this has caused you Tommy! You were refunded for the other (2) two items because of some restrictions in your country. We have looked and are currently working on this matter and hoping for a positive result so we can continue doing business with you. Fingers crossed to have this happen in the soonest possible time.