HeadshopReviews of headshop.com

Communication wasn't great, but I ordered on Thursday, and received the product on Monday. Bottom line: I would order from them again.

The product description says it fits the focus v Carta as well it does not the fit is not snug enough to fully seal With that being said I was contacted by headshop.com within 48 hours of posting this review to see what they could do to make this right they offered a full refund or anything of equal value from there site and even threw in a $20 gift card to use at my discretion weather I took the refund or got something in exchange the gift card was mine either way they went above and beyond what they needed to I would highly recommend this site

Took way to long to receive the merchandise .

[UPDATED] So previously, I had stated how there was no tracking info provided. This remains true, but customer service has since assured me this was a mistake and NOT how transactions are supposed to enter the system. They’ve ensured that my future purchases will come detailed with USPS tracking. I would like to stress that I am now a happy customer and do plan on purchasing again, but would like to see better packaging for glass items going forward. Closing with, Jess from the CS Team deserves ⭐️⭐️⭐️⭐️⭐️

I had my package stolen. It was a huge hassle trying to deal with USPS. It was taken in a 15 minute window. I got the "package delivered" message while I was trying to deliver a package, haha talk about cutting it short. Well I went out to a, invisible, package. I believe headshop re sent one, I ordered two, but hey one is better than none. Thanks headshop for meeting me half way.

Service was good product sucked purchased PAC 3. Dosnt work well in my option. But the website for headshop was great.

The ceo took over the company about 4 months ago, had a problem with my order he personally fixed it. Although I let him no his website states same day shipping and he was surprised to hear that said he would fix it a month later it's still on the site. Besides that I'm happy

I ordered a stash jar for a birthday present for my husband but about a week later I got an email that said the stash jar I ordered is no longer being offered by the vendor but I got to admit that I was very impressed that I was contacted immediately I responded to the email and the next day they emailed me back and I got refunded my money like I wanted even though I did not get what I wanted I was just so impressed with how much they care about their customers that I will definitely order something again some other time from headshop.com