HeadshopReviews of headshop.com

Best price on-line for the dry herb vape i was interested in. Ordered the vape and awaited it's arrival. I got the tracking info within 24hrs and then, within 30mins, I got an email from USPS post office in St Louis, which is where headshop.com is located, indicating that the shipper didnt pay the full amount of shipping and if I didn't want my delivery delayed, I needed to follow the link and pay the remaining amount which was actually minimal. I followed the link and it looked like the legit USPS site. I even followed a couple of the links on this site such as "Carreers" and something else and both took me to the proper USPS links. So, it looked legit. I put in my card info and got the notice that my card issuer denied payment. So, I entered another card and after a moment got the same reply. I then IMMEDIATELY put a hold on both cards online. The next morning I got an email thanking me for opening an Apple Store account with one of these cards. At that time I reported fraud and requested two new cards. So, it may not be headshop.com itself that's crooked but I'd bet my left knut that someone there is. This incident along with the lowest price (by a long shot) for this particular vape online makes me wonder just how they can afford such a low price.

This place is a little gem … great advice from the owner and a genuinely lovely guy !! Well worth a look if you are in the area 😊

horrible customer service, refunds impossible

FOLKS STOP AND READ- BEFORE YOU ORDER FROM THIS PLACE - THEY GIVE NO DISCLAIMER SAYING YOU ARE PAYING TO TALK TO AN AUTOMATED SYSTEM MY STUFF IS SAYING IT CUILD NOT BE DELIVERED THAT CRAP AS I HAVE BEEN HOME AWAITING DELIVERY FOLLOWING THE TRACKING / AND WHEN YOU ATTEMPTE TO FILE A CLAIM ITS A ROUND ROBIN ASKING FOR THE EMAIL THEY AREADY HAVE AND NOW MY ORDER WAS OVER 50.00 AND NOW THEY ONLY WANT TO REFUND 45.00 THATS FRAUD AND THEFT, ONE ADDRESS SHOW CALIFORNIA BASED AND I WILL BE FILING A COMPLAINT WITH START AND FEDERAL AGENCIES, THIS IS A FRAUD - I WILL BE PLACING A REVIEW ON YELP, WHERE THEY CANNOT BLOCK IT

UPDATE: After over 3 weeks sending emails regarding the purchase that was charged to my Credicard but never received, never even heard from Headshop.com , still on my creditcard statement and wasnt refunded. This business are a big scan. Recently made a purchase from Headshop.com but did not received any email from them, my credit card was charged. So I emailed them asking them to check the order, since I was charged for $ 300.15. Never replied to my emails even after the 24hours they stated on their website for inquiries. I tough the company was a legit business that I could purchase from but seems like I was wrong. Please refund my money so I can buy somewhere else.

Honestly not a website I would recommend ordered 3 things and only received one. Then when I told their customer service they said the other items were on the way it took 2 weeks and they sent the wrong items. I did get a refund on what I didn’t get so I did not get scammed but the whole process was bad and annoying. Seems like they are a big drop shipping company take your money else where .

I bought a product from the self-declared "most trusted headshop on the internet." Unfortunately, that has not been my experience. The item I bought is clunky and hard to use.  It seems like more of a parlor trick than what I need. This is no fault of Headshop.com since the construction seems sturdy. I have NO complaints about the manufacturing. This review is ONLY for Headshop.com. Based on my experience with my product, I would return it and buy something different. I haven't yet because Headshop's return policy is not for us customers. It's so difficult and costly that it seems like getting their customers the products that work for them doesn't really matter.  That part is a huge disappointment. Also, your return policy blames the victim right at the beginning of the second paragraph "do your own research" but you don't provide videos or a credible source or anything on how these things work. I have to scour the internet and find videos and hope it gives me some idea how to use a product THEY sell and I don't know about. How could I find a product on the internet and just know that people are using it as intended? I know there are people smarter than me working this out, but I shouldn't get an expensive riddle because I THOUGHT a product would work for me. In today's sihpping culture, returns are expected. I will likely have find to a shop with a better return policy since I'm new to this and would be grateful for some grace and a customer-friendly return policy.

If I could give a 0 I would. Basically pulled the i did not buy insurance scam and kept my money with "to bad so sad" kind of attitude. Sad to have folks like this doing business in the Ashville NC community. Find another supplier.