HeadshopThe universe's best online head shop is Headshop; period. We feature a best-in-class selection of glass pipes, bongs, vaporizers, dab rigs, and other smoking accessories. Our customer service is second to none so no matter what you need, our staff can help...
Headshop (headshop.com) has 224 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Claim this listingSmoking & Tobacco · Towson, Maryland
Poor
Smoking & Tobacco · San Francisco, California
Excellent
Smoking & Tobacco · Alpharetta, Georgia
Excellent
Smoking & Tobacco · washington, District of Columbia
Excellent
224 approved reviews, newest moderated first
Melvis R.
The item itself is just not good. It rolls to tight and it breaks the paper.
Response from HeadshopJun 6, 2022
Hi Melvis, we would like to apologize for your negative experience with our product. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call at +1 888 693 3844 or [email protected] at your earliest convenience, it would be greatly appreciated. We look forward to speaking with soon!
Brooke M.
The piece was exactly what I needed
Response from HeadshopJun 6, 2022
Hi Brooke, Thank you for taking the time to leave us this excellent review and we are happy you've got what you needed! We appreciate you!
Shawn
I made a purchase, but wrong item was sent . It was made right by company . I would definitely use then again .
Response from HeadshopJun 6, 2022
Hi Shawn, we are thrilled to hear your feedback. We do pride ourselves in offering great products and customer service, so your comments are very much appreciated!
Aaron S.
Great product, fast shipping, very happy all around. Exactly what I was looking for!!
Response from HeadshopJun 6, 2022
Hi Aaron, we are happy to know that you've got the product you need. Thank you for leaving us a 5 out of 5 rating! We appreciate you and thank you for being our valued customer.
thomas N.
Like the product, and very prompt !
Response from HeadshopJun 6, 2022
Hi Thomas, thank you for taking the time to leave us this excellent review!
Grace
I originally ordered a few blue pieces but the website was to be updated the same day I ordered. They immediately got ahold of me via telephone and e-mail to sort the situation out. I changed my color and I even got a freebie. Super friendly and super fast and I love my pieces I got. They work fantastic and they are easy to CLEAN!
Response from HeadshopJun 6, 2022
Hi Grace, we're pleased to know that your experience with us was a good one. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!
Shabazz J.
I was wary of ordering with the previous reviews, but its the only place I could find a SolPod. After 2 weeks of no update I requested a refund. They told me that they were out of stock on certain items but didn't notify me. Avoid this website.
Response from HeadshopJun 6, 2022
Hi Anthony, thank you for your feedback but we are happy to explain. You placed your order on May, 10th and wish to cancel it on May 16th since you mentioned it will not make it to your vacation. Please note that the fulfillment timeframe is up to 3 business days and the Economy shipment timeframe will be between 2 and 7 business days. Also note, that the courier issues in delay and such are beyond our control. We really appreciate the time you took to help us improve. We appreciate you and thanks for being our valued customer.
Vickey M.
The only item I have ever purchased from them was defective and was broken within the first time filling it. They gave me a refund but I was looking forward to having the actual product. Now I do not trust the other shops that sell these because i don't like this.
Response from HeadshopJun 6, 2022
Hi Vickey, we are sorry to hear about your order being broken. We sincerely apologize. We appreciate your feedback. We are glad you've been refunded. Thank you for understanding and for being our customer!