HDpianoHDpiano proudly serves the most-watched piano tutorials online. Boasting over 1.5 million YouTube subscribers, many of whom pay for a premium subscription, HDpiano shows you how to play your favorite songs on piano - FAST and without any prior experience. Impress yourself today!
HDpiano (hdpiano.com) has 321 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
Absolutely an amazing app! I've learned to play so many of my favourite songs with this app! Can't praise it more
Response from HDpianoNov 13, 2025
Thanks so much for the kind words! We’re really glad you’re enjoying HDpiano and we appreciate you taking the time to leave a review. Happy playing!
customer
Very helpful
Response from HDpianoNov 13, 2025
We’re really glad to hear you’re finding HDpiano helpful!
Jason D.
I never set auto renew on anything. Cancelled within days of autonew but still charged. Haven't used the service for a very long time that they can see. Should be criminal. They don't follow their own 30 day refund policy. They tell you to ask the payment processor. The payment processor tell you to ask hdpiano. Subscription services are under continued scrutiny but this is the worst I've seen. So even though the right thing to do is refund they won't because they don't have to. That is the image you want for your company. congratulations!
Response from HDpianoNov 11, 2025
I'm really sorry about how things ended Jason. We can see you are very upset. All of our plans are recurring subscriptions, and we definitely call that out during sign-up, checkout, and order confirmation. I'm sorry you missed that. And our 30-day moneyback guarantee only applies to your first 30 days using our service, not for any renewal payments (also called out in our terms). Again, I'm really sorry that the annual renewal surprised you and that it falls outside of our 30-day moneyback guarantee, but we are indeed following our own refund policy. If there is anything we can do to help you get the most out of our service during your remaining subscription term, please let us know. We are confident that if you used our tutorials to learn at least a song or two, your feelings could change. Wishing you the best.
Opulenze
Hi as i loking its looks all good but i want to test free premium for 24 hours for test to we can see if is that actually worth our money so i really wana see to you gona add that function and mybe is batter if you make your own mobile/pc app for any divice ☺
Response from HDpianoOct 23, 2025
Hi Opulenze, I’m happy to hear your feedback. As a matter of fact, we are in the process of launching a 7-day free trial; exactly as you’ve requested. Please check back in week and you’ll be able to try out the full functionality of the site on a free trial. Would that earn your 5-star review I hope? Good luck with your piano playing! 🙏🏻💯
koen V.
Great tutorials,comprehensive and accurate
Response from HDpianoOct 12, 2025
Thanks so much for the kind words! We’re really glad to hear you’re enjoying the tutorials! Happy playing!
Charles D.
Understood annual subscription would be $97. No warning of impending charge. $197 charged. Not worth $197 annually. MAKE SURE YOU CALENDAR subscription renewal date so you can cancel if you’re not using its limited ability to teach you their arrangement of only certain songs.
Response from HDpianoSep 7, 2025
Thanks for your feedback. I’m sorry for any frustration this caused. We’ve since resolved this directly via email, including cancelling your subscription and issuing a full refund so there will be no future charges. I appreciate you giving us the chance to make it right.
Richard T.
HD piano have got me out of so many difficult situations as a keyboard player in a band. Excellent tutorials of which you can take on exactly as taught or edit to your needs. Will always subscribe.
Response from HDpianoSep 2, 2025
Thanks so much for your kind words! We’re thrilled to hear that HDpiano has been a reliable go-to for you! We appreciate your continued support and look forward to bringing you even more lessons to enjoy!
dfieldy
It would be great if i could access my account. On average it takes half an hour at least to get in, and often i cant get in at all. Sadly the only way to cancel is to login. Its a shame because once in its really good. Update, HDpiano picked up my message quickly and resolved promptly . Really easy to learn songs
Response from HDpianoAug 29, 2025
I’m really sorry to hear about the login trouble you experienced. I believe we’ve since been in touch directly and set you up with new login credentials so you can access your account, and I’m happy to share that the magic link issue has now been fixed. I hope this has made your experience smoother and more enjoyable, but if you ever run into any other issues, please feel free to reach out and I’ll be happy to help right away! Best, Lavender – HDpiano Customer Support
